GENERAL SERVICES
ADMINISTRATION
FEDERAL SUPPLY SERVICE
AUTHORIZED FEDERAL
SUPPLY SCHEDULE CATALOG/PRICE LIST
On-line
access to contract ordering information, terms and conditions, up-to-date
pricing, and the option to create an electronic delivery order is available
through GSA Advantage!, a menu-driven database system. The INTERNET address for GSA Advantage! is http://www.gsaadvantage.gov.
SCHEDULE
TITLE: 736 - Temporary Administrative and
Professional
Staffing Services (TAPS)
FSC Group: 736
CONTRACT
PERIOD: October
15, 2010 through October 14, 2015
For more
information on ordering from the Federal Supply Schedule for Temporary,
Administrative and Professional Staffing Services click on the Ordering
Procedures button at http://www.gsa.gov/tempservices.
CONTRACTOR: StaffCo,
Inc. dba StaffCo Employment Services
Phone number: (402) 562-7823
Fax number: (402) 562-7331
E-Mail: tonyaw@staffco.net
Web Site: www.staffco.net
CONTRACTOR’S ADMINISTRATION SOURCE: Tonya Wemhoff
BUSINESS SIZE: Small Woman Owned Business
CUSTOMER INFORMATION:
1a. TABLE OF AWARDED
SPECIAL ITEM NUMBERS (SINs)
SIN DESCRIPTION
|
736-1* |
Administrative Support and Clerical Occupations |
|
736-2* |
Automatic Data Processing Occupations |
|
736-3* |
General Services and Support |
|
736-4* |
Information and Arts Occupations Including Miscellaneous Occupations |
|
736-5* |
Technical and Professional Occupations |
1b. LOWEST PRICED MODEL NUMBER AND PRICE
FOR EACH SIN: N/A
1c. HOURLY RATES AND DESCRIPTION OF ALL
CORRESPONDING COMMERCIAL JOB TITLES, EXPERIENCE, FUNCTIONAL RESPONSIBILITY AND
EDUCATION: All hourly
rates shown are firm fixed price. See
the following price list for hourly rates for our preponderance of work location
and labor categories. See the Job Descriptions provided after the pricing
information.
2. MAXIMUM ORDER*: $100,000 per SIN
*If the
best value selection places your order over the Maximum Order identified in
this catalog/pricelist, you have an opportunity to obtain a better schedule
contract price. Before placing your order,
contact the aforementioned contactor for a better price. The contractor may (1) offer a new price for
this requirement (2) offer the lowest price available under this contract or
(3) decline the order. A delivery order
that exceeds the maximum order may be placed under the schedule contract in
accordance with FAR 8.404.
3. MINIMUM ORDER:
$100 unless the contractor agrees to accept a smaller order amount.
4. GEOGRAPHIC COVERAGE:
Any location
listed in the SCA Wage Index Matrix.
The
preponderance of work location has been identified as:
StaffCo,
Inc. dba StaffCo Employment Services may perform work at any of the locations
listed in the SCA Wage Index Matrix.
Service in an area with lower SCA rates than the stated preponderance of
work location, resulting in lower wages being paid, will have the prices for
that Task Order discounted accordingly.
5. POINT(S) OF PRODUCTION:
N/A
6. DISCOUNT FROM LIST PRICES: N/A
7. QUANTITY
DISCOUNT(S): None.
8. PROMPT PAYMENT TERMS:
Net 30.
9.a Government
Purchase Cards are accepted at or below the micro-purchase threshold.
9.b Government
Purchase Cards are accepted above the micro-purchase threshold.
10. FOREIGN ITEMS:
None
11.a. TIME OF DELIVERY:
N/A
11.b. EXPEDITED
DELIVERY: N/A
11.c. OVERNIGHT
AND 2-DAY DELIVERY: N/A
11.d. URGENT
REQUIRMENTS: Agencies can contact the Contractor’s
representative to effect a faster delivery. Customers are encouraged to contact
the contractor for the purpose of requesting accelerated delivery.
12. FOB POINT:
N/A
13a. ORDERING
ADDRESS: Same as contractor address. Customer should contact contractor for
additional addresses.
13b. ORDERING
PROCEDURES: For
supplies and services, the ordering procedures, information on Blanket Purchase
Agreements (BPA’s) are found in Federal Acquisition Regulation (FAR) 8.405-3.
14. PAYMENT ADDRESS:
Post
Office Box 1417
15.
WARRANTY PROVISION: Standard Commercial Warranty.
Customer should contact contractor for a copy of the warranty.
16. EXPORT PACKING CHARGES:
Not applicable
17. TERMS
AND CONDITIONS OF GOVERNMENT PURCHASE CARD ACCEPTANCE: None.
18. TERMS
AND CONDITIONS OF RENTAL, MAINTENANCE, AND REPAIR (IF APPLICABLE): N/A
19. TERMS AND CONDITIONS OF INSTALLATION
(IF APPLICABLE): N/A
20. TERMS
AND CONDITIONS OF REPAIR PARTS INDICATING DATE OF PARTS PRICE LISTS AND ANY
DISCOUNTS FROM LIST PRICES (IF AVAILABLE): N/A
20.a. TERMS
AND CONDITIONS FOR ANY OTHER SERVICES (IF APPLICABLE): N/A
21.
LIST OF SERVICE AND DISTRIBUTION POINTS (IF APPLICABLE): N/A
22.
LIST OF PARTICIPATING DEALERS (IF APPLICABLE): N/A
23. PREVENTIVE MAINTENANCE (IF APPLICABLE):
N/A
24.a. SPECIAL
ATTRIBUTES SUCH AS ENVIRONMENTAL ATTRIBUTES (e.g. recycled content, energy
efficiency, and/or reduced pollutants): N/A
24.b. Section
508 Compliance for EIT: N/A
25. DUNS NUMBER: 949248850
26. NOTIFICATION
REGARDING REGISTRATION IN CENTRAL CONTRACTOR REGISTRATION (CCR) DATABASE: Contractor has an Active Registration in the CCR database.
StaffCo Employment Services
P. (402)562-7823 F. (402)562-7331
tonyaw@staffco.net www.staffco.net
736-1, ADMINISTRATIVE SUPPORT AND
CLERICAL OCCUPATIONS
|
Code |
Occupational Title |
GSA Price |
|
01011 |
Accounting Clerk I |
$24.11 |
|
01012 |
Accounting Clerk II |
$26.44 |
|
01013 |
Accounting Clerk III |
$31.88 |
|
01020 |
Administrative Assistant |
$33.90 |
|
01040 |
Court Reporter |
$33.14 |
|
01151 |
Data Entry Operator I |
$21.55 |
|
01152 |
Data Entry Operator II |
$23.06 |
|
01070 |
Document Preparation Clerk |
$23.32 |
|
01090 |
Duplicating Machine Operator |
$23.32 |
|
01111 |
General Clerk I |
$22.99 |
|
01112 |
General Clerk II |
$24.62 |
|
01113 |
General Clerk III |
$30.13 |
|
01191 |
Order Clerk I |
$21.58 |
|
01192 |
Order Clerk II |
$23.09 |
|
01261 |
Personnel Assistant (Employment) I |
$26.26 |
|
01262 |
Personnel Assistant (Employment) II |
$30.23 |
|
01263 |
Personnel Assistant (Employment)
III |
$33.05 |
|
01270 |
Production Control Clerk |
$30.89 |
|
01280 |
Receptionist |
$22.69 |
|
01311 |
Secretary I |
$25.01 |
|
01312 |
Secretary II |
$27.37 |
|
01313 |
Secretary III |
$30.24 |
|
01320 |
Service Order Dispatcher |
$27.59 |
|
01420 |
Survey Worker |
$23.56 |
|
01531 |
Travel Clerk l |
$22.30 |
|
01532 |
Travel Clerk II |
$23.57 |
|
01533 |
Travel Clerk III |
$24.71 |
|
01611 |
Word Processor I |
$23.76 |
|
01612 |
Word Processor II |
$26.06 |
|
01613 |
Word Processor III |
$28.55 |
|
12160 |
Medical Record Clerk |
$25.40 |
|
12190 |
Medical Record Technician |
$27.82 |
|
12195 |
Medical Transcriptionist |
$26.84 |
736-2, AUTOMATIC DATA PROCESSING
OCCUPATIONS
|
Code |
Occupational Title |
GSA Price |
|
14041 |
Computer Operator I |
$26.90 |
|
14042 |
Computer Operator II |
$29.51 |
|
14043 |
Computer Operator III |
$34.69 |
|
14044 |
Computer Operator IV |
$36.80 |
|
14045 |
Computer Operator V |
$40.27 |
|
14071 |
Computer Programmer l (See 1) |
$39.69 |
|
14150 |
Peripheral Equipment Operator |
$26.90 |
|
14160 |
Personal Computer Support
Technician |
$36.80 |
736-3, GENERAL SERVICES AND SUPPORT
|
Code |
Occupational Title |
GSA Price
|
|
07130 |
Food Service Worker |
$18.95 |
|
07260 |
Waiter/Waitress |
$17.00 |
|
11122 |
Housekeeping Aide |
$21.43 |
|
11150 |
Janitor |
$21.00 |
|
11210 |
Laborer, Grounds |
$22.91 |
|
21020 |
Forklift Operator |
$27.26 |
|
21030 |
Material Coordinator |
$32.57 |
|
21040 |
Material Expediter |
$32.57 |
|
21050 |
Material Handling Laborer |
$23.57 |
|
21071 |
Order Filler |
$23.08 |
|
21080 |
Production Line Worker |
$27.26 |
|
21110 |
Shipping Packer |
$27.48 |
|
21130 |
Shipping/Receiving Clerk |
$27.48 |
|
21150 |
Stock Clerk |
$27.94 |
|
21410 |
Warehouse Specialist |
$27.26 |
736-4, INFORMATION AND ARTS
OCCUPATIONS, INCLUDING MISCELLANEOUS OCCUPATIONS
|
Code |
Occupational Title |
GSA Price |
|
13011 |
Exhibits Specialist I |
$30.01 |
|
13012 |
Exhibits Specialist II |
$35.96 |
|
13013 |
Exhibits Specialist III |
$42.86 |
|
13050 |
Library Aide/Clerk |
$18.05 |
|
13054 |
Library Information Technology
Systems Administrator |
$35.98 |
|
13061 |
Media Specialist I |
$27.36 |
|
13062 |
Media Specialist ll |
$30.00 |
|
99050 |
Desk Clerk |
$32.87 |
736-5, TECHNICAL AND PROFESSIONAL
OCCUPATIONS
|
Code |
Occupational Title |
GSA Price |
|
15080 |
Graphic Artist |
$36.41 |
|
15110 |
Test Proctor |
$29.51 |
|
15120 |
Tutor |
$29.51 |
|
30061 |
Drafter/CAD Operator I |
$31.49 |
|
30062 |
Drafter/CAD Operator II |
$34.62 |
|
30063 |
Drafter/CAD Operator III |
$38.03 |
|
30064 |
Drafter/CAD Operator IV |
$45.04 |
|
30081 |
Engineering Technician I |
$27.96 |
|
30082 |
Engineering Technician II |
$30.76 |
|
30083 |
Engineering Technician III |
$33.81 |
|
30084 |
Engineering Technician IV |
$45.14 |
|
30085 |
Engineering Technician V |
$48.68 |
|
30086 |
Engineering Technician VI |
$57.83 |
|
30090 |
Environmental Technician |
$35.81 |
|
30361 |
Paralegal/Legal Assistant I |
$30.23 |
|
30362 |
Paralegal/Legal Assistant II |
$36.28 |
|
30363 |
Paralegal/Legal Assistant III |
$43.23 |
|
30364 |
Paralegal/Legal Assistant IV |
$51.26 |
|
30461 |
Technical Writer I |
$33.68 |
|
30462 |
Technical Writer II |
$40.09 |
|
30463 |
Technical Writer III |
$47.16 |
JOB SKILL DESCRIPTIONS
|
Code |
Occupational Title |
Job Skill/Descriptions |
|
01011 |
Accounting Clerk I |
This position is
responsible for performing one or more routine accounting clerical operations
such as: examining, verifying, and correcting various accounting documents to
ensure completeness and accuracy of data in accordance to accounting
procedures. Specific tasks/duties are
assigned under adequate supervision.
Entry-level reconciliation and posting will be assigned under detailed
guidance. In most instances, an
employee in this position will rely on the supervisors’ instructions. Completed work will be reviewed for
accuracy and compliance with procedures. |
|
01012 |
Accounting Clerk II |
This position uses
knowledge of double entry bookkeeping in performing one or more of the
following: posting actions to journals,
identifying subsidiary accounts affected, making debit and credit entries,
and assigning proper codes. The
Accounting Clerk II may review computer printouts against manually maintained
journals, detect and correct erroneous postings, and prepare documents to
adjust accounting classifications and other data, or review lists of
transactions rejected by an automated system.
In this instance, the Accounting Clerk II will determine reasons for
rejections, and prepare necessary correcting material. On routine assignments, an employee will
select and apply established procedures and techniques. Detailed instructions are provided for
difficult or unusual assignments.
Completed work and methods used, are reviewed for technical accuracy. |
|
01013 |
Accounting Clerk III |
The Accounting Clerk III
maintains journals or subsidiary ledgers of an accounting system and balances
and reconciles accounts. Typical
duties include one or both of the following: 1.) reviewing invoices and
statements verifying information, ensuring sufficient funds have been
obligated, and if questionable, resolving with the submitting unit
determining accounts involved. The
review will include coding transactions, and processing material through data
processing for application in the accounting system; 2.) analysis and
reconciliation of computer printouts with operating unit reports (contacting
units, researching causes of discrepancies, and taking action to ensure that
accounts balance). Supervisor provides
suggestions for handling unusual or non-recurring transactions. Conformance with requirements and technical
soundness of completed work are reviewed by the supervisor, or are controlled
by mechanisms built into the accounting processes. |
|
01020 |
Administrative Assistant |
In addition to
secretarial duties (filing, taking phone calls, scheduling appointments,
making travel arrangements), this position will provide administrative
support to executive staff with office management responsibilities to include
budgeting, personnel records and payroll.
The Administrative Assistant may be required to work independently on
projects requiring research and preparation of briefing charts and other
presentation materials. |
|
01040 |
Court Reporter |
This position records
examination, testimony, judicial opinions, judge's charge to jury, judgment
or sentence of court, or other proceedings in a court of law by manual or
machine shorthand. The Court Reporter reads portions of transcript
during trial at the judge's request, and asks speakers to clarify inaudible
statements. The Court Reporter transcribes recorded material using a
typewriter, or dictates material into a recording machine. |
|
01151 |
Data Entry Operator I |
This position works
under close supervision and follows specific procedures or detailed
instructions. The Data Entry Operator
I works from various standardized source documents that have been coded and
require little or no selecting, coding or interpreting of data. Problems such as erroneous items and codes,
or missing information are resolved at the supervisory level. Work is routine and repetitive. |
|
01152 |
Data Entry Operator II |
This position requires
the application of experience and judgment in selecting procedures to be
followed, and searching for interpreting, selecting, or coding items to be
entered from a variety of document sources.
The Data Entry Operator II may occasionally perform routine work as
described for Data Entry Operator I. |
|
01070 |
Document Preparation
Clerk |
This position prepares
documents such as brochures, books, periodicals, catalogs, and pamphlets for
copying or photocopying. The Document
Preparation Clerk cuts documents into individual standardized pages, using a
paper cutter or razor knife. Document pages are reproduced as necessary to
improve clarity or to adjust the standardized page size according to the
limitations of the designated copy machine.
The Document Preparation Clerk stamps standard symbols on pages or
inserts instruction cards to notify Duplicating Machine Operator of special
handling, prepares cover sheets and document folders for material, and index
cards for files, and files folder according to index code and copies priority
schedule. |
|
01090 |
Duplicating Machine
Operator |
This position operates
one or more photocopying, photographic, mimeograph and duplicating office
machines to make copies of documents such as letters, reports, directives,
manuals, articles and bulletins.
Additional responsibilities include:
operating small binding machines, performing clerical duties associated
with the request for printing and photographic services, preparing assembly
sheets, printing requisitions with specifications for printing and binding,
recording, delivering and collecting work.
The Duplicating Machine Operator performs minor repairs preventive
maintenance, and maintains an inventory of supplies and reproduction
equipment paying particular attention to important variables indicated by
trade name of machine. |
|
01111 |
General Clerk I |
This position follows
clearly detailed specific procedures in completing several repetitive
clerical steps performed in a prescribed or slightly varied sequence, such as
coding and filing documents in an extensive alphabetical file; could involve
simple posting to individual accounts, opening mail, calculating and posting
charges to departmental accounts, operating basic office equipment, e.g.,
photocopier, facsimile, multi-line phone/voicemail systems, mailing machines,
and minimal computer programs. Little
or no subject-matter knowledge is required, but the clerk uses his or her own
judgment in choosing the proper procedure for each task. |
|
01112 |
General Clerk II |
This position requires
familiarity with the terminology of the office unit. The General Clerk selects appropriate
methods from a wide variety of procedures or makes simple adaptations and
interpretations of a limited number of substantive guides and manuals. The clerical steps often vary in type or
sequence, depending on the task.
Recognized problems are referred to others. |
|
01113 |
General Clerk III |
This position uses some
subject-matter knowledge and judgment to complete assignments consisting of
numerous steps varying in nature and sequence. The General Clerk III selects from
alternative methods and refers problems not solvable by adapting or
interpreting substantive guides, manuals, or procedures. Typical duties include: assisting in a
variety of administrative matters; maintaining a wide variety of financial or
other records (stored both manually and electronically); verifying statistical
reports for accuracy and completeness; compiling information; and handling
and adjusting complaints. The General
Clerk III may also direct lower level clerks.
Positions above level IV are excluded.
Such positions require workers to use a thorough knowledge of an
office's work and routine to: 1) choose among widely varying methods and
procedures to process complex transactions; and 2) select or devise steps
necessary to complete assignments.
Typical jobs covered by this exclusion include administrative
assistants, clerical supervisors, and office managers. |
|
01191 |
Order Clerk I |
This position handles
orders involving items that have readily identified uses and
applications. The Order Clerk I may
refer to a catalog, manufacturer's manual or similar document to insure that
the proper item is supplied or to verify the price of order. |
|
01192 |
Order Clerk II |
This position handles
orders that involve making judgments such as choosing which specific product
or material from the establishment's product lines will satisfy the
customer's needs, or determining the price to be quoted when pricing involves
more than merely referring to a price list or making some simple mathematical
calculations. |
|
01261 |
Personnel Assistant
(Employment) I |
This position performs a
variety of tasks including, but not limited to, clerical and secretarial
duties. The work is under general
supervision of higher-level personnel in preparation of various human
resource tasks throughout compensation, benefits, staffing/employment, EEO
procedures and policy administration.
The Personnel Assistant I is expected to exercise discretion at all
times; limited judgment may be necessary at times. This assistant may be required to operate
general office equipment such as: typewriter, personal computer, copier,
adding machine, and facsimile. |
|
01262 |
Personnel Assistant
(Employment) II |
This position serves as
a clerical expert in independently processing the most complicated types of
personnel actions, e.g., temporary employment, rehires, and dismissals. In this position, one may perform tasks
beyond routine clerical such as:
pre-employment drug screening and new hire orientation, responding to
routine questions on policy and procedures, and/or provide reports on
employee turnover or time and attendance.
This assistant may be asked to evaluate and consolidate information
from various sources under short deadlines, such as internal or external
survey information, reporting on company employment statistics (retention,
equal opportunity reporting, etc). The
Personnel Assistant II may provide guidance to lower level Personnel
Assistants. This level requires
extensive knowledge of various office software packages. Guidance is provided as needed. Completed written work receives close technical
review from higher-level personnel office employees. Work may be checked occasionally. |
|
01263 |
Personnel Assistant
(Employment) III |
This position performs
work in support of human resource professionals that requires a good working
knowledge of personnel procedures, guides, and precedents. Job tasks may include interviewing
applicants, obtaining references, and recommending placement in a
well-defined occupation. At this
level, assistants typically have a range of personal contacts within and outside
the organization, in addition to handling employee-sensitive material. Therefore, the Assistant must be tactful,
discrete, and articulate. This
Assistant may be involved in identifying potential issues and grievance
procedures, in addition to documenting necessary information to avoid company
threat. The Personnel Assistant III
may make recommendations to human resource professionals on job
classification, wage rates, and employee salaries. The use of computers may be relied on
heavily for organizational and reporting purposes. Advanced experience with office software
packages may be needed. This Assistant
may perform some clerical work in addition to the above duties. Supervisor will review completed work
against stated objectives. |
|
01270 |
Production Control Clerk |
This position compiles
and records production data for industrial establishments to compare records
and reports on volume of production, consumption of material, quality
control, and other aspects of production.
May perform any combination of the following duties: compile and
record production data from customer orders, work tickets, product
specifications, and individual worker production sheets following prescribed
recording procedures and using different word processing techniques. This Clerk calculates such factors as types
and quantities of items produced, materials used, amount of scrap, frequency
of defects, and worker and department production rates, using a computer,
calculator, and/or spreadsheets.
Additional tasks include: writing production reports based on data
compiled, tabulated and computed, following prescribed formats, maintaining
files of documents used and prepared, compiling detailed production sheets or
work tickets for use by production workers as guides in assembly or
manufacture of products. This Clerk
prepares written work schedules based on established guidelines and
priorities, compiles material inventory records and prepares requisitions for
procurement of materials and supplies charts production using chart, graph,
or pegboard based on statistics compiled for reference by production and
management personnel. This Clerk also
sorts and distributes work tickets or material and may compute wages from
employee time cards and post wage data on records used for preparation of
payroll. |
|
01280 |
Receptionist |
This position greets
visitors, determining nature of visits and directing visitors to appropriate
persons. The Receptionist may also
have other duties such as recording and transmitting messages; keeping
records of calls placed; providing information to callers and visitors;
making appointments; keeping a log of visitors; and issuing visitor
passes. In this position, one may also
work on a computer and perform other routine clerical work that may occupy
the major portion of the worker's time. |
|
01311 |
Secretary I |
This position provides
principal secretarial support in an office, usually to one individual, and,
in some cases, to the subordinate staff of that individual. The Secretary maintains a close and highly
responsive relationship to the day-to-day activities of the supervisor and
staff, works fairly independently receiving a minimum of detailed supervision
and guidance, and performs various clerical and secretarial duties requiring
knowledge of office routine and an understanding of the organization,
programs, and procedures related to the work of the office. Computers may exist in the environment,
requiring working knowledge of certain office software programs. Organizational structure
is not complex and internal procedures and administrative controls are simple
and informal; supervisor directs staff through face-to-face meetings |
|
01312 |
Secretary II |
This position provides
principal secretarial support in an office, usually to one individual, and,
in some cases, to the subordinate staff of that individual. The Secretary maintains a close and highly
responsive relationship to the day-to-day activities of the supervisor and
staff, works fairly independently receiving a minimum of detailed supervision
and guidance, and performs various clerical and secretarial duties requiring
knowledge of office routine and an understanding of the organization,
programs, and procedures related to the work of the office. Computers may exist in the environment,
requiring working knowledge of certain office software programs. Organizational structure
is complex and is divided into subordinate groups that usually differ from
each other as to subject matter, function, etc. Supervisor usually directs staff through
intermediate supervisors. Internal
procedures and administrative controls are formal. An entire organization (e.g., division,
subsidiary, or parent organization) may contain a variety of subordinate
groups that meet the LS-2 definition.
Therefore, it is not unusual for one LS-2 supervisor to report to
another LS-2 supervisor |
|
01313 |
Secretary III |
This position provides
principal secretarial support in an office, usually to one individual, and, in
some cases, to the subordinate staff of that individual. The Secretary maintains a close and highly
responsive relationship to the day-to-day activities of the supervisor and
staff, works fairly independently receiving a minimum of detailed supervision
and guidance, and performs various clerical and secretarial duties requiring
knowledge of office routine and an understanding of the organization,
programs, and procedures related to the work of the office. Computers may exist in the environment,
requiring working knowledge of certain office software programs. Organizational structure
is divided into two or more subordinate supervisory levels (of which at least
one is a managerial level) with several subdivisions at each level. Executive's program(s) are usually
interlocked on a direct and continuing basis with other major organizational
segments, requiring constant attention to extensive formal coordination,
clearances, and procedural controls.
Executive typically has: financial decision-making authority for
assigned program(s); considerable impact on the entire organization's
financial position or image; and responsibility for, or has staff specialists
in such areas as, personnel and administration for assigned organization. Executive plays an important role in
determining the policies and major programs of the entire organization, and
spends considerable time dealing with outside parties actively interested in
assigned program(s) and current or controversial issues. |
|
01320 |
Service Order Dispatcher |
This position receives,
records, and distributes work orders to service crews upon customers'
requests for service on articles or utilities purchased from wholesale or
retail establishment or utility company, records information, such as name,
address, article to be repaired, or service to be rendered, prepares work
order and distributes to service crew, schedules service calls and dispatches
service crew. The Service Order
Dispatcher calls or writes the customer to insure satisfactory performance of
service, keeps record of service calls and work orders, may dispatch orders
and relay messages and special instructions to mobile crews and other
departments using radio or cellular telephone equipment. |
|
01420 |
Survey Worker |
This position interviews
people to obtain information on topics such as public issues or consumer
buying habits, contacts people at home business or by telephone following
specified sampling procedures, or approaches them at random on street. The Survey Worker asks questions relative to
items on a form or questionnaire, records answers, assists persons in filling
out forms, and may review, sort, classify and file forms according to
specified procedures and criteria.
This worker may participate in federal, state or local census surveys.
|
|
01531 |
Travel Clerk I |
Under close supervision
or following specific procedures and detailed instructions, The Travel Clerk
I arranges travel on one or two modes of transportation. Travel is usually recurrent by the same
modes, carriers, routes and same major points of origin and destination,
seldom involving special transportation privileges or requiring special
allowances or planning for supplemental transportation facilities. When such services are required, they do
not occur in such variety or with such frequency as to create problems of
timing or coordination. |
|
01532 |
Travel Clerk II |
Travel usually involves
the use of two or more modes of transportation. Information on carriers, modes and
facilities is readily available since most carriers servicing the area
maintain local facilities or publish information regularly. Single carriers or connecting carriers have
schedules that are easily coordinated using readily obtainable timetables or
guides. Travel is frequently
recurrent. A substantial number of
problems arise because of rerouting, and there are often side trips requiring
changes of transportation. Travel is
usually to areas accessible by direct line, or established connecting points
and normal modes of transportation.
Travel is not always planned well in advance so there may be major
problems of scheduling or accommodations.
Travel involves special
transportation privileges or special allowances and requires authorization or
planning for supplemental or special transportation facilities, and when such
services are required, they usually do not occur in such variety or with such
frequency as to create major problems of timing or coordination. Within general
guidelines, employees select and apply appropriate travel guides, methods, techniques,
and work sequences to effectively accomplish the work. The majority of assignments are performed
without technical assistance, but unusually difficult travel situations or
problem cases encountered during the course of the work are referred to the
supervisor before decision or commitment.
Review of work is for compliance with regulatory guides and program
policies and for soundness of decisions and conclusions. |
|
01533 |
Travel |
At this level, all major
modes of transportation are used, as most individual trips involve
combinations of more than one mode.
Travel is varied, often not recurrent and periodically requires
planning for relatively inaccessible intermediate or destination points. Routings are diverse and there is a necessity
for frequent rerouting, re-planning, or rearranging, with many side trips
requiring changes in modes of travel and creating substantial difficulty in
routing and scheduling connections. A substantial amount of
travel involves special allowances or requires authorization and planning for
supplementary or special transportation facilities. It is frequently difficult to obtain the
required information. The incumbent is
characterized by independence of action, with very little instruction,
guidance, and review, except for review of accomplishments of broad
objectives and conformance to policy.
The incumbent is viewed as the authority on travel matters, including
the furnishing of advice and information to travelers, administrative
officials and others; and has responsibility as the principal liaison with
all elements, carriers, and facilities.
|
|
01611 |
Word Processor I |
This position produces a
variety of standard documents, such as correspondence, form letters, reports,
tables and other printed materials.
Work requires skill in typing; a knowledge of grammar, punctuation and
spelling; and ability to use reference guides and equipment manuals. The Word Processor I performs familiar,
routine assignments following standard procedures, seeks further instructions
for assignments requiring deviations from established procedures. |
|
01612 |
Word Processor II |
This position uses
knowledge of varied and advanced functions of one software type, knowledge of
varied functions of different types of software, or knowledge of specialized
or technical terminology to perform such typical duties as: a. Editing and reformatting written or electronic
drafts. examples include: correcting
function codes; adjusting spacing formatting and standardizing headings,
margins, and indentations. b. Transcribing scientific reports, lab analysis, legal
proceedings, or similar material from voice tapes or handwritten drafts. Work requires knowledge of specialized,
technical, or scientific terminology. Work requires
familiarity with office terminology and practices. Incumbent corrects copy, and questions
originator of document concerning missing information, improper formatting,
or discrepancies in instructions.
Supervisor sets priorities and deadlines on continuing assignments,
furnishes general instructions for recurring work and provides specific
instructions for new or unique projects. |
|
01613 |
Word Processor III |
This position requires
both a comprehensive knowledge of word processing software applications and
office practices and a high degree of skill in applying software functions to
prepare complex and detailed documents.
For example, processes complex and lengthy technical reports which
include tables, graphs, charts, or multiple columns. Uses either different word processing
packages or many different style macros or special command functions;
independently completes assignments and resolves problems. |
|
12160 |
Medical Record Clerk |
The Medical Record Clerk
compiles, verifies, and files medical records of hospital or clinic patients
and compiles statistics for use in reports and surveys, prepares folders and
maintains records of newly admitted patients.
reviews contents of patients' medical record folders, assembles into
standard order, and files according to established procedure, reviews
inpatient and emergency room records to insure presence of required reports
and physicians' signatures, and routes incomplete records to appropriate
personnel for completion or prepares reports of incomplete records to notify
administration, checks list of discharged patients to insure receipt of all
current records, compiles daily and periodic statistical data, such as
admissions, discharges, deaths, births, and types of treatment rendered. This
technician will also record diagnoses and treatments, including operations
performed, for use in completing hospital insurance billing forms maintain
death log, type and process birth certificates, assist other workers with
coding of records, make copies of medical records, using duplicating
equipment, and may schedule and post results of laboratory tests to
records. |
|
12190 |
Medical Record
Technician |
The Medical Record
Technician (Medical Record Administrator) maintains medical records of
hospital and clinic patients, reviews medical records for completeness and
accuracy, codes diseases, operations, diagnoses and treatments, compiles
medical care and census data for statistical reports, and maintains indexes
on patient, disease, operation, and other categories. The Medical Record Technician directs
routine operation of medical record department, files, or directs Medical
Record Clerk to file, patient records, maintains flow of medical records and
reports to departments, and may assist medical staff in special studies or
research. |
|
12195 |
Medical Transcriptionist |
The Medical
Transcriptionist transcribes medical dictation by physicians and other
medical practitioners pertaining to patients’ assessments, diagnostics,
therapy and other medical reports.
This position usually requires a high school diploma or equivalent and
coursework in medical terminology and two years of related work
experience. Prospects must be familiar
with standard concepts, practices and procedures within a medical field, be able
to perform a variety of tasks and utilize limited experience and independent
judgment to accomplish goals. |
|
14041 |
Computer Operator I |
The Computer Operator I
works under close personal supervision and is provided detailed written or
oral guidance before and during assignments.
As instructed, this worker resolves common operating problems and may
serve as an assistant operator working under close supervision or performing
a portion of a more senior operator's work.
|
|
14042 |
Computer Operator II |
The Computer Operator II
processes scheduled routines that present few difficult operating problems
(e.g., infrequent or easily resolved error conditions). In response to computer output instructions
or error conditions, this worker applies standard operating or corrective
procedure, refers problems that do not respond to preplanned procedure, and
may serve as an assistant operator, working under general supervision. |
|
14043 |
Computer Operator III |
The Computer Operator
III processes a range of scheduled routines.
In addition to operating the system and resolving common error
conditions, this worker diagnoses and acts on machine stoppage and error
conditions not fully covered by existing procedures and guidelines (e.g.,
resetting switches and other controls or making mechanical adjustments to
maintain or restore equipment operations).
In response to computer output instructions or error conditions, the
Computer Operator III may deviate from standard procedures if standard
procedures do not provide a solution and refers problems which do not respond
to corrective procedures to a person of supervisory or higher individual
contributor level. |
|
14044 |
Computer Operator IV |
The Computer Operator IV
adapts to a variety of nonstandard problems that require extensive operator
intervention (e.g. frequent introduction of new programs, applications, or
procedures). In response to computer
output instructions or error conditions, this worker chooses or devises a
course of action from among several alternatives and alters or deviates from
standard procedures if standard procedures do not provide a solution (e.g.
reassigning equipment in order to work around faulty equipment or transfer
channels); then refers problems if necessary.
Typically, completed work is submitted to users without supervisory review. |
|
14045 |
Computer Operator V |
The Computer Operator V
resolves a variety of difficult operating problems (e.g. making unusual
equipment connections and rarely used equipment and channel configurations to
direct processing through or around problems in equipment, circuits, or
channels or reviewing test run requirements and developing unusual system
configurations that will allow test programs to process without interfering
with ongoing job requirements). In response
to computer output instructions and error conditions or to avoid loss of
information or to conserve computer time, operator deviates from standard
procedures. Such actions may
materially alter the computer unit's production plans. This operator may spend considerable time
away from the control station providing technical assistance to lower level
operators and assisting programmers, systems analysts, and subject matter
specialists with resolution of problems.
|
|
14071 |
Computer Programmer I |
The Computer Programmer
I assists higher level staff by performing elementary programming tasks which
concern limited and simple data items and steps which closely follow patterns
of previous work done in the organization, e.g. drawing flow charts, writing
operator instructions, or coding and testing routines to accumulate counts,
tallies, or summaries. This worker may
perform routine programming assignments (as described in Level II) under
close supervision. In addition to assisting
higher level staff, the Computer Programmer I may perform elementary
fact-finding concerning a specified work process, e.g., a file of clerical
records which is treated as a unit (invoices, requisitions, or purchase
orders, etc.) and then report findings to higher level staff. May receive training in elementary fact-finding. Detailed step-by-step instructions are
given for each task, and any deviation must be authorized by a
supervisor. Work is closely monitored
in progress and reviewed in detail upon completion. |
|
14150 |
Peripheral Equipment
Operator |
The Peripheral Equipment
Operator operates peripheral equipment that directly supports digital
computer operations. Such equipment is
uniquely and specifically designed for computer applications, but need not be
physically or electronically connected to a computer. Printers, plotters, tape readers, tape
units or drives, disk units or drives, and data display units are examples of
such equipment. The following duties
characterize the work of a Peripheral Equipment Operator: Loads printers and
plotters with correct paper; adjusting
controls for forms, thickness, tension, printing density, and location; and
unloading hard copy; Labels tape reels, or
disks; Checks labels and
mounting and dismounting designated tape reels or disks on specified units or
drives; Sets controls which
regulate operation of the equipment; Observes panel lights
for warnings and error indications and taking appropriate action; Examines tapes, cards,
or other material for creases, tears or other defects that could cause
processing problems. Excludes workers who
monitor and operate a control console or a remote terminal, or whose duties
are limited to operating decollators, busters, separators, or similar
equipment. |
|
14160 |
Personal Computer
Support Technician |
The Personal Computer
Support Technician provides support to distributed PC/networking environment
including installation, testing, repair, and troubleshooting for stand-alone
PCs, PCs linked to networks, printers, and other computer peripherals. Support responsibilities include software
installation, and configurations. This
technician performs technical, operational, and training support to users of
personal computers either by telephone, or on-site for PC desktop hardware
and software packages. Job duties
require the technician to install and test personal computers, printers, and
other peripherals, configure operating system, load shrink-wrap programs and
other application software programs.
In this position, the incumbent troubleshoots computer problems,
performs hardware and software diagnostics, coordinates needed repairs,
resolves computer system problems, including coordination between users and
components of a local area network, and participates in the evaluation of
system configuration and software. |
|
07130 |
Food Service Worker |
The Food Service Worker
(Cafeteria Worker) serves as a cafeteria and/or delicatessen/bakery worker
helping in the preparation, presentation and serving of specialty meats,
delicacies, preserved foods, cheeses, salads, breads and sweets to
patrons. The incumbent assists in
weighing, pricing and wrapping selected foods on plates, trays and in bags,
prepares food displays in counter cases and other display units, greets
customers as they arrive at service counter, takes special orders, and
answers basic customer questions about specialty foods. Using prepared
ingredients and following routine, repetitive steps, this Worker makes hot
and/or cold sandwiches, fruit and vegetable trays, salads and rotisserie
chicken, may slice and/or mix simple ingredients, as needed, cleans counters
and trays, washes dishes and maintains cleanliness of preparation, work and
display areas, inspects and cleans equipment.
This Worker may assist in any or all of the following: measuring and mixing ingredients as
directed, assists in preparing, cooking and decorating breads, rolls,
pastries, cakes and other bakery items, receives, unloads trucks, and stores
stock, takes special orders or unusual food requests from customers, takes
payment and makes change for customers. |
|
07260 |
Waiter/Waitress |
The Waiter/Waitress
serves food and beverages to patrons at counters and tables in coffee shops,
lunchrooms, and other dining establishments.
This worker presents menus to customers, answers questions, and makes
suggestions regarding food and service.
Duties include: memorizing or writing order on check, relaying order
to kitchen and serving course from kitchen and service bars. The Waiter/Waitress observes guests to
fulfill any additional requests and to perceive when meal has been completed,
totals bill and accepts payment or refers patron to Cashier. The Waiter/Waitress may ladle soup, toss
salads, portion pies and desserts, brew coffee, perform other services as
determined by establishment's size and practices, and may clear and reset
counters or tables at conclusion of each course or meal. |
|
11122 |
Housekeeping Aide |
The Housekeeping Aide
performs special cleaning projects as well as daily cleaning duties in
accordance with standard procedures of the housekeeping department and with
hospital objectives. An employee uses
cleaning equipment, including automatic floor machines, commercial vacuums,
wet mops, large wringers and other necessary equipment, tools, chemicals and
supplies. The Housekeeping Aide will
dry and wet mop floors, scrub and buff floors with rotor and other machines,
vacuum carpets to clean and control bacteria, transport trash from utility
rooms and other collection points to incinerator, compactor, or pick-up area,
perform special cleaning of induction units, walls, lighting fixtures, and
windows, both inside and outside, move furniture and set up meeting
rooms. This Aide collects soiled
linen, assists in cleaning emergency spills that are observed or as
requested, maintains assigned equipment for cleanliness and requests repairs
when needed, reports need for repairs to hospital equipment, furniture,
building and fixtures, assists in moving patients in case of fire, disaster
or emergency evacuation, and assists security personnel in restraining
disturbed patients in psychiatric wards. |
|
11150 |
Janitor |
The Janitor cleans and
keeps in an orderly condition factory working areas and washrooms, or
premises of an office, apartment house, or commercial or other
establishment. Duties involve a
combination of the following: Sweeping, mopping or scrubbing, and polishing
floors; removing chips, trash, and other refuse; dusting equipment,
furniture, or fixtures; polishing metal fixtures or trimmings; providing
supplies and minor maintenance services; and cleaning lavatories, showers,
and restrooms. Excluded are: a.
Workers who specialize in window washing. b.
Housekeeping staff who make beds and change
linens as a primary responsibility.
c.
Workers required to disassemble and assemble
equipment in order to clean machinery.
d.
Workers who receive additional compensation to maintain sterile facilities or
equipment. |
|
11210 |
Laborer, Grounds
Maintenance |
The Laborer, Grounds
Maintenance maintains grounds of industrial, commercial or public property
such as buildings, camp and picnic grounds, parks, playgrounds, greenhouses,
and athletic fields, and repairs structures and equipment, performing one or
more of the following tasks: cut grass, using walking-type or riding mowers
(less than 2000 lbs.), trim hedges and edges around walks, flowerbeds, and
wells, using hedge trimmers, clippers and edging tools, prunes shrubs and trees
to shape and improve growth, using shears and other hand tools, sprays lawn,
shrubs, and trees with fertilizer or insecticide. Job duties also include the
following: planting grass, flowers, trees, and shrubs, watering lawn and
shrubs during dry periods, using hose or activating sprinkler system, picks
up and burns or carts away leaves, paper or other litter; removing snow from walks, driveways, roads,
or parking lots, using shovel and snow blower, spreads salt on walkways and
other areas, repairing and painting fences, gates, benches, tables,
guardrails, and outbuildings. This
Worker assists in repair of roads, walks, buildings, and mechanical
equipment, and may clean comfort stations, offices workshop areas, and
parking lots by sweeping, washing, mopping and polishing. |
|
21020 |
Forklift Operator |
The Forklift Operator
operates a manually controlled gasoline, electric or liquid propane gas
powered forklift to transport goods and materials of all kinds within a
warehouse, manufacturing plant, or other establishment. |
|
21030 |
Material Coordinator |
The Material Coordinator
coordinates and expedites flow of material, parts, and assemblies within or
between departments in accordance with production and shipping schedules or
department supervisors' priorities. In
this job, the Material Coordinator reviews production schedules and confers
with department supervisors to determine material required or overdue and to
locate material, requisitions material and establishes delivery sequences to
departments according to job order priorities and anticipated availability of
material; arranges for in-plant
transfer of materials to meet production schedules, and with department
supervisors for repair and assembly of material and its transportation to
various departments, and examines material delivered to production
departments to verify if type specified.
This Worker may monitor and control movement
of material and parts along conveyor system, using remote-control panel
board, compute amount of material needed for specific job orders, applying
knowledge of product and manufacturing processes and using adding
machine; compile report of quantity
and type of material on hand, move or transport material from one department
to another, using hand or industrial truck; may compile perpetual production
records in order to locate material in process of production, using manual or
computerized system, and maintain employee records. |
|
21040 |
Material Expediter |
The Material Expediter
executes the following: locates and moves materials and parts between work
areas of plant to expedite processing of goods, according to pre-determined
schedules and priorities, and keeps related record, reviews production
schedules inventory reports, and work orders to determine types, quantities,
and availability of required material and priorities of customer orders,
confers with department supervisors to determine materials overdue and to
inform them of location, availability, and condition of materials, locates
and moves materials to specified production areas, using cart or hand truck,
and records quantity and type of materials distributed and on hand. Work may include the following tasks:
directing Power-Truck Operator or Material Handling Laborer to expedite
movement of materials between storage and production areas, compare work
ticket specifications with material at work stations to verify
appropriateness of material in use, prepare worker production records and
timecards, and may update and maintain inventory records, using computer
terminal. |
|
21050 |
Material Handling
Laborer |
This person will perform
physical tasks to transport or store materials or merchandise. Duties involve one or more of the
following: manually loading or unloading freight cars, trucks, or other
transporting devices; unpacking, shelving, or placing items in proper storage
locations; or transporting goods by hand truck, cart, or wheelbarrow. Excluded from this
definition are workers whose primary function involves: a. Participating directly in the production
of goods
(e.g., placing them on or removing them from the production process); b. Stocking merchandise for sale; c. Counting or routing
merchandise; d. Operating a crane or heavy-duty
motorized vehicle such as
forklift or truck; e. Loading and unloading ships
(alongshore workers); f. Traveling on trucks beyond the establishment's physical location to load or unload merchandise.
|
|
21071 |
Order Filler |
The Order Filler fills
shipping or transfer orders for finished goods from stored merchandise in
accordance with specifications on sales slips, customers' orders, or other
instructions. This worker may, in
addition to filling orders and indicating items filled or omitted, keep
records of outgoing orders, requisition additional stock or report short
supplies to supervisor, and perform other related duties. |
|
21080 |
Production Line Worker |
This position refers to
an employee employed in a food processing plant whose duties involve several
of the following: loading and unloading commodities from rail cars, trucks,
or other conveyances, placing merchandise in proper storage location and
transporting the merchandise by hand truck, push-pull, or forklift; blends
merchandise ingredients into pre-determined quality by heating, mixing,
re-heating, etc. The Production Line Worker monitors blending operation
to ensure that finished products meets customer's requirements, monitors flow
of product into appropriate container; labels container with identifying
information supplied by customer, and places containers into appropriate
shipping container. Must have knowledge of various types and sizes of
shipping containers and special requirements of customers. |
|
21110 |
Shipping Packer |
Someone in this position
prepares finished products for shipment or storage by placing them in
shipping containers, the specific operations performed being dependent upon
the type, size, and number of units to be packed, the type of container
employed, and method of shipment. Work
requires the placing of items in shipping containers, and may involve one or
more of the following: knowledge of
various items of stock in order to verify content, selection of appropriate
type and size of container, inserting enclosures in container; using
excelsior or other material to prevent breakage or damage, closing and
sealing container, and applying labels or entering identifying data on
container. Exclude packers who also
make wooden boxes or crates. |
|
21130 |
Shipping/Receiving Clerk
|
The Shipping/Receiving
Clerk performs clerical and physical tasks in connection with shipping goods
of the establishment in which employed and receiving incoming shipments. In performing day-to-day, routine tasks,
this worker follows established guidelines.
In handling unusual non-routine problems, this worker receives
specific guidance from supervisor or other officials. This incumbent may direct and coordinate
the activities of other workers engaged in handling goods to be shipped or
being received. Shipping duties
typically involve the following: verifying that orders are accurately filled
by comparing items and quantities of goods gathered for shipment against
documents; insuring that shipments are properly packaged, identified with
shipping information, and loaded into transporting vehicles, and preparing
and keeping records of goods shipped, e.g., manifests, bills of lading. Receiving duties typically involve the
following: verifying the correctness of incoming shipments by comparing items
and quantities unloaded against bills of lading, invoices, manifests, storage
receipts, or other records, checking for damaged goods, insuring that goods
are appropriately identified for routing to departments within the
establishment, and preparing and keeping records of goods received. |
|
21150 |
Stock Clerk |
The Stock Clerk
receives, stores, and issues equipment, materials, supplies, merchandise,
foodstuffs, or tools, and compiles stock records of items in stockroom,
warehouse or storage yard. This worker
sorts, or weighs incoming articles to verify receipt of items on requisition
or invoice, examines stock to verify conformance to specifications, stores
articles in bins, on floor or on shelves, according to identifying
information, such as style, size or type of material, fills orders or issues
supplies from stock, prepares periodic, special or perpetual inventory of
stock, and requisitions articles to fill incoming orders. This worker also compiles reports on use of
stock handling equipment, adjustments of inventory counts and stock records,
spoilage of or damage to stock, location changes, and refusal of shipments,
may mark identifying codes, figures, or letters on articles, may distribute
stock among production workers, keeping records of material issued, may make
adjustments or repairs to articles carried in stock, and may cut stock to
site to fill order. |
|
21410 |
Warehouse Specialist |
As directed, the
Warehouse Specialist performs a variety of warehousing duties that require an
understanding of the establishment's storage plan. Work involves most of the following:
verifying materials (or merchandise) against receiving documents, noting and
reporting discrepancies and obvious damages, routing materials to prescribed
storage locations; storing, stacking, or palletizing materials in accordance
with prescribed storage methods, rearranging and taking inventory of stored
materials, examining stored materials and reporting deterioration and damage,
removing material from storage and preparing it for shipment. This worker may operate hand or power
trucks in performing warehousing duties.
|
|
13011 |
Exhibits Specialist I |
At this level, the
Exhibits Specialist brings to the job manual dexterity, mechanical skill,
and/or artistic skill, plus aptitude for learning exhibits techniques. They perform duties related to the
fabrication, finishing and repair of exhibits while acquiring training in
museum or exhibits techniques. |
|
13012 |
Exhibits Specialist II |
At this level, the
Exhibits Specialist perform independently the phases of work in which they
are proficient, and receive training in the more complex processes. Duties relate to the fabrication, finishing
and maintenance of exhibits that require a high degree of manual dexterity
and moderate but varied artistic skills.
Generally, they work from accurate scale drawings, blueprints or
sketches with instructions as to the materials to be used and the colors to
be matched. On the phases of the work
with which they are thoroughly familiar, and within the framework of accepted
and proven methods and techniques, there is considerable latitude of choice
in execution. The supervisor checks
their work at the completion of each phase on work that involves several
processes or stages of development. |
|
13013 |
Exhibits Specialist III |
At this level, the
Exhibits Specialist is responsible for the construction of portions of more
complex exhibits, such as models, three-dimensional training aids, or complex
exhibit cases and other exhibit furniture.
Complexity of work may be indicated by: (a) subject matter which
requires extensive study and search of the literature; (b) the need to
demonstrate the significance of an event or development; (c) the need to
present the development or evaluation of an event; and (d) subject matter
involving several disciplines. Another
area of work at this level includes the planning of detailed work processes
and actual restoration work on historic structures or valuable items, or the
construction of replicas or models requiring greater skill than is required
for the work at the Exhibits Specialist II level. At level III, Exhibits Specialists are
comparatively free to use judgment in selecting work methods and materials,
and developing techniques and color schemes.
|
|
13050 |
Library Aide/Clerk |
The Library Aide/Clerk
works under the supervision of Librarian and Library Technician at the main
circulation desk following simple repetitive tasks including; issuing library
cards, explaining library rules and borrowing procedures, recording
information such as reports of lost or damaged items, requests for materials,
and overdue materials and refers this information to Library Technician or
Librarian. This Worker contacts
borrowers by telephoning or issuing overdue notices, shelves books,
magazines, and other materials under supervision of Library Technician or
Librarian, accesses and enters limited routine information in a few screens
of automated database, performs routine clerical duties such as referring
callers or visitors to appropriate staff, and assists Library Technician with
processing duties such as labeling and stamping and preparing materials such
as posters or book lists for events. |
|
13054 |
Library Information
Technology Systems Administrator |
The Library Information
Technology Systems Administrator administers and supports daily operational
requirements of library and information computer network systems including
workstation, file servers, and web servers.
Duties typically involve the installation of hardware, software,
systems upgrades, network accounts, network security, and web page design,
interface and updates, planning and implementing long-range automation plan,
period reports, and local system design documentation. This Administrator trains staff on software
applicable to their position, assists patrons with information technology,
and provides instruction on computers and applications. |
|
13061 |
Media Specialist I |
The Media Specialist I
maintains library of media (tapes, cassettes and microfiche), which presents
few difficult data processing problems (e.g. damaged media or misplaced
media). In response to data processing
problems, this person applies data processing or corrective procedures, refers
problems which do not have pre-planned procedures, and works under general
supervision of the higher-level Media Specialists. |
|
13062 |
Media Specialist Il |
This Specialist
maintains a range of media (tapes, cassettes and microfiche). In addition to maintaining the media
library and resolving common data processing problems, the incumbent diagnoses
and acts on media errors not fully covered by existing procedures and
guidelines (e.g., tape, disposition or making mechanical adjustments to
maintain or restore media equipment). In response to media error reports,
this Worker may deviate from standard procedures if standard procedures do
not provide a solution and refers still-unresolved problems to Media
Specialist III. |
|
99050 |
Desk Clerk |
The Desk Clerk performs
any combination of the following duties for guests of hotel, motel, or other
lodging facility: registers and assigns rooms to guests, issues and receives
room keys, date-stamps, sorts, and racks incoming mail and messages; receives and transmits messages using
equipment such as telephone switchboard, console, telegraph, and teletype,
answers inquiries pertaining to establishment services, shopping, dining,
entertainment, and travel directions, keeps records of room availability and
guests' accounts, computes bills, collects payments, and makes changes for
guests. The Desk Clerk makes and confirms room reservations, may post charges
such as room, food, liquor, or telephone to casebooks by hand or machine,
make restaurant, transportation, or entertainment reservations, and arrange
for tours, may deposit guests’ valuables in safe or safe-deposit box, and may
sell tobacco, candy, and newspapers. |
|
15080 |
Graphic Artist |
The Graphic Artist works
with the courseware production team to design and develop graphic/visual
effects used in courseware material.
This position requires the use of specialized computer software to
develop high quality computer illustrations, technical drawings, and
animations supporting various media used within the training curriculum. The Graphic Artist is capable of using
specialized hardware and/or software for video/audio capture and editing of
multimedia presentations, incorporates principles of layout design throughout
the courseware production process, and is responsible for quality control,
review and revision of all aspects of graphics development. |
|
15110 |
Test Proctor |
The Test Proctor
administers safeguards and physically controls a wide variety of tests. This
worker may arrange for testing rooms and facilities, and become thoroughly
familiar with the Examiner’s Manual for the test(s) prior to testing. The
Test Proctor issues all materials required for test administration,
positively identifies all test takers, observes examinees during the test,
conducts a page check of each examination prior to and following
administration, may compile student assessment reports, and administer
make-up tests in accordance with agency or contractual requirements. Testing
materials are controlled items and are handled, stocked, safeguarded,
inventoried, and administered in strict compliance with applicable
regulations. |
|
15120 |
Tutor |
This incumbent tutors
students individually or in small groups. She/he may conduct a small amount
of formal classroom instruction provided adequate experience is possessed in
the subject being tutored. The Tutor does not normally prepare instructional
programs or create lesson topic guides, but instead uses existing lesson
plans and delivers any formal instruction from existing audio-visual and/or
written material prepared by others. This worker may administer examinations
or informal tests. This may require familiarity and experience in the field
of instruction, but the incumbent can perform the required duties with no
college education and approximately 30 to 90 days of training. |
|
30061 |
Drafter/CAD Operator I |
This operator prepares
drawings or computer models of simple, easily visualized structures, systems,
parts or equipment from sketches or marked-up prints, selects appropriate
templates/computer programs or uses a compass and other equipment needed to
complete assignments. Drawings and
models fit familiar patterns and present few technical problems. Supervisor provides detailed instructions
on new assignments, gives guidance when questions arise, and reviews
completed work for accuracy. Typical
assignments include: a. Revisions to the original drawings of a plumbing system by increasing pipe diameters. b. Drawing from sketches, the building floor plans,
determining size, spacing and arrangement of freehand lettering according to
scale. c. Drawing simple land profiles from predetermined
structural dimensions and reduced survey notes. d. Tracing river basin maps and enters symbols to denote
stream sampling locations, municipal and industrial waste discharges, and water
supplies. e. Preparing a computer model of a room, building, and
structure from data, prints, or photos. |
|
30062 |
Drafter/CAD Operator II |
This operator prepares
various drawings computer models of such units as construction projects or
parts and assemblies, including various views, sectional profiles, irregular
or reverse curves, hidden lines, and small or intricate details. Work requires use of most of the
conventional drafting and CAD techniques and a working knowledge of the terms
and procedures of the occupation. The
Draft/CAD Operator II makes arithmetic computations using standard
formulas. Familiar or recurring work
is assigned in general terms.
Unfamiliar assignments include information on methods, procedures,
sources of information, and precedents to follow. Simple revisions to existing drawings or
computer models may be assigned with a verbal explanation of the desired
results. More complex revisions are produced
from sketches, computer models or specifications that clearly depict the
desired product. Typical assignments
include: a. Preparing several views of a simple gear system from a layout and manual references and
obtaining dimensions and tolerances from manuals and by measuring the
layout. b. Preparing and revising detail and design drawings for
such projects as the construction and
installation of electrical or electronic equipment, plant wiring, and the
manufacture and assembly of printed circuit boards. Drawings typically include details of
mountings, frames, guards, or other accessories; conduit layouts; or wiring
diagrams indicating transformer sizes, conduit locations and mountings. c. Drawing base and
elevation views, sections, and details of new bridges or other structures,
revising complete sets of roadway drawings for highway construction projects,
or preparing block maps, indicating water and sewage line locations. |
|
30063 |
Drafter/CAD Operator III |
This operator prepares
complete sets of complex drawings or computer models that include multiple
views, detail drawings, and assembly drawings. Drawings or models include complex design
features that require considerable drafting skill to visualize and
portray. Assignments regularly require
the use of mathematical formulas to draw land contours or to compute weights,
center of gravity, load capacities, dimensions, quantities of material,
etc. The Draft/CAD Operator works from
sketches, computer models, and verbal information supplied by an engineer,
architect, or designer to determine the most appropriate views, detail
drawings, and supplementary information needed to complete assignments. This operator selects required information
from computer programs, and internet sites, precedents, manufacturers'
catalogs, and technical guides. This
operator independently resolves most of the problems encountered. Supervisor or design originator may suggest
methods of approach or provide advice on unusually difficult problems. Typical assignments include: a. Prepares complete sets of drawings of test equipment to
be manufactured from layouts, models, or sketches. Several cross-sectional and subassembly
drawings are required. From
information supplied by the design originator and from technical handbooks
and manuals, this operator describes dimensions, tolerances, fits,
fabrication techniques, and standard parts to use in manufacturing the
equipment. b. From electronic schematics, information as to maximum
size, and manuals giving dimensions of standard parts, determines the
arrangement and prepares drawing of printed circuit boards. c. From precedents, drafting standards, and established
practices, prepares final construction drawings for floodgates, navigation
locks, dams, bridges, culverts, levees, channel excavations, dikes and berms,
prepares boring profiles, typical cross-sections, and land profiles; and
delineates related topographical details as required. d. Prepares final drawings for street paving and widening
or for water and sewer lines having complex trunk lines; reduces field notes
and calculates true grades. From
engineering designs, lays out plan, profile and detail appurtenances
required; and notifies supervisor of conflicting details in design. Excludes drafter
performing work of similar difficulty to that described at this level but who
provides support for a variety of organizations that have widely differing
functions or requirements. |
|
30064 |
Drafter/CAD Operator IV |
This operator works
closely with design originators, preparing drawings or computer models of
unusual, complex, or original designs that require a high degree of
precision, performs unusually difficult assignments requiring considerable
initiative, resourcefulness, and drafting expertise. This incumbent assures that anticipated
problems in manufacture, assembly, installation, and operation are resolved
by the drawing produced, exercises independent judgment in selecting and
interpreting data based on knowledge of the design intent. Although working primarily as a drafter,
this worker may occasionally interpret general designs prepared by others to
complete minor details, may provide advice and guidance to lower level
drafters or serve as coordinator and planner for large and complex drafting
projects. |
|
30081 |
Engineering Technician I |
This technician performs
simple routine tasks under close supervision or from detailed
procedures. Work is checked in
progress or on completion. This person
performs one or a combination of such typical duties as: a. Assembling or installing equipment or parts requiring
simple wiring, soldering, or connecting. b. Performing simple or routine tasks or tests such as
tensile or hardness tests; operating and adjusting simple test equipment;
records test data. c. Gathering and maintaining specified records of
engineering data such as tests, drawings, etc.; performing computations by
substituting numbers in specified formulas; plotting data and draws simple
curves and graphs. |
|
30082 |
Engineering Technician
II |
The Engineering
Technician II performs standardized or prescribed assignments involving a
sequence of related operations, follows standard work methods on recurring
assignments but receives explicit instructions on unfamiliar
assignments. Technical adequacy of
routine work is reviewed on completion; non-routine work may be reviewed in
progress. This technician performs at
this level, one or a combination of such typical duties as: a. Following specific instructions, assembles or constructs
simple or standard equipment or parts,
servicing or repairing simple instruments or equipment; b. Conducting a variety of tests using established methods,
preparing test specimens, adjusting and operating equipment, recording test
data, and pointing out deviations resulting from equipment malfunction or
observational errors; c. Extracting engineering data from various prescribed but
non-standardized sources, processing the data following well-defined methods
including elementary algebra and geometry, and presenting the data in
prescribed form. |
|
30083 |
Engineering Technician
III |
The Engineering Technician
III performs assignments that are not completely standardized or prescribed,
selects or adapts standard procedures or equipment, using fully applicable
precedents, receives initial instructions, equipment requirements, and advice
from supervisor or engineer as needed, performs recurring work
independently. Work is reviewed for
technical adequacy or conformity with instructions. This technician performs at this level one or
a combination of such typical duties as: a. Constructing components, subunits, or simple models or
adapts standard equipment; may troubleshoot and correct malfunctions; b. Following specific layout and scientific diagrams to
construct and package simple devices and subunits of equipment. c. Conducting various tests or experiments which may require
minor modifications in test setups or procedure as well as subjective judgments
in measurement, selecting, preparing, and operating standard test equipment
and records test data; d. Extracting and compiling a variety of engineering data
from field notes, manuals, lab reports, etc., processing data, identifying
errors or inconsistencies, selecting methods of data presentation. e. Assisting in design modification by compiling data
related to design, specifications, and materials that are pertinent to
specific items of equipment or component parts; developing information
concerning previous operational failures and modifications, and using
judgment and initiative to recognize inconsistencies or gaps in data and seek
sources to clarify information. |
|
30084 |
Engineering Technician
IV |
The Engineering
Technician IV performs non-routine assignments of substantial variety and
complexity, using operational precedents that are not fully applicable, such
assignments that are typically parts of broader assignments, are screened to
eliminate unusual design problems.
This incumbent may plan such assignments. This technician receives technical advice
from supervisor or engineer. Work is
reviewed for technical adequacy (or conformity with instructions). This position may be assisted by lower
level technicians and have frequent contact with professionals and others
within the establishment, and performs one or a combination of such typical
duties as: a. Developing or reviewing designs by extracting and
analyzing a variety of engineering data, applying conventional engineering
practices to develop, prepare, or recommend schematics, designs,
specifications, electrical drawings and parts lists. (Examples of designs include: detailed
circuit diagrams; hardware fittings or test equipment involving a variety of
mechanisms; conventional piping systems; and building site layouts). b. Conducting tests or experiments requiring selection and
adaptation or modification of a wide variety of critical test equipment and
test procedures, preparing and operating equipment, recording data, measuring
and recording problems of significant complexity that sometimes require
resolution at a higher level, and analyzes data and prepares test reports. c. Applying methods outlined by others to limited segments
of research and development projects, constructing experimental or prototype
models to meet engineering requirements; conducts tests or experiments and
redesigns as necessary and recording and evaluating data and reports
findings. |
|
30085 |
Engineering Technician V |
This technician performs
non-routine and complex assignments involving responsibility for planning and
conducting a complete project of relatively limited scope or a portion of a
larger and more diverse project, selects and adapts plans, techniques,
designs, or layouts, contacts personnel in related activities to resolve
problems and coordinate the work, reviews, analyzes, and integrates the
technical work of others. Supervisor
or professional engineer outlines objectives, requirements, and design
approaches. Completed work is reviewed
for technical adequacy and satisfaction of requirements. This incumbent may train and be assisted by
lower level technicians, and performs one or a combination of the following: a. Designs, develops, and constructs major units, devices,
or equipment; conducts tests or experiments; analyzes results and redesigns
or modifies equipment to improve performance; and reports results. b. From general guidelines and specifications (e.g., size
or weight requirements), develops designs for equipment without critical
performance requirements that are difficult to satisfy such as engine parts,
research instruments, or special purpose circuitry. Analyzes technical data to determine applicability
to design problems; selects from several possible design layouts; calculates
design data; and prepares layouts, detailed specifications, parts lists,
estimates, procedures, etc. May check
and analyze drawings or equipment to determine adequacy of drawings and
design. c. Plans or assists in planning tests to evaluate equipment
performance. Determines test
requirements, equipment modification, and test procedures; conducts tests
using all types of instruments; analyzes and evaluates test results, and
prepares reports on findings and recommendations. |
|
30086 |
Engineering Technician
VI |
This technician
independently plans and accomplishes complete projects or studies of broad
scope and complexity, or serves as an expert in a narrow aspect of a
particular field of engineering, e.g., environmental factors affecting
electronic engineering. Complexity of
assignments typically requires considerable creativity and judgment to devise
approaches to accomplish work, resolve design and operational problems, and
make decisions in situations where standard engineering methods, procedures,
and techniques may not be applicable.
Supervisor or professional engineer provides advice on unusual or
controversial problems or policy matters.
Completed work is reviewed for compliance with overall project
objectives. This worker may supervise
or train and be assisted by lower level technicians, and performs, one or a
combination of the following: a. Prepares designs and specifications for various complex equipment
or systems (e.g., a heating system in an office building, or new electronic
components such as solid state devices for instrumentation equipment). b. Plans approach to solve design problems; conceives and recommends
new design techniques; resolves design problems with contract personnel, and
assures compatibility of design with other parts of the system. c. Designs and coordinates test set-ups and experiments to
prove or disprove the feasibility of preliminary design; uses untried and
untested measurement techniques; and improves the performance of the
equipment. May advise equipment users
on redesign to solve unique operational deficiencies. d. Plans approach and conducts various experiments to
develop equipment or systems characterized by (a) difficult performance
requirements because of conflicting attributes such as versatility, size, and
ease of operation; or (b) unusual combination of techniques or
components. Arranges for fabrication
of pilot models and determines test procedures and design of special test
equipment. |
|
30090 |
Environmental Technician |
The Environmental
Technician conducts tests and field investigations to obtain data for use by
environmental, engineering and scientific personnel in determining sources
and methods of controlling pollutants in air, water, and soil, utilizing
knowledge of agriculture, chemistry, meteorology, and engineering principles
and applied technologies. This worker
conducts chemical and physical laboratory and field tests according to
prescribed standards to determine characteristics or composition of solid,
liquid, or gaseous materials and substances, using pH meter, chemicals,
autoclaves, centrifuge spectrophotometer, microscope, analytical
instrumentation, and chemical laboratory equipment. This worker collects
samples of gases from smokestacks, and collects other air samples and
meteorological data to assist in evaluation of atmospheric pollutants;
collects water samples from streams and lakes, or raw, semi-processed or
processed water, industrial waste water, or water from other sources to
assess pollution problem, and collects soil, silt, or mud to determine
chemical composition and nature of pollutants. This worker prepares sample for testing,
records data, and prepares summaries and charts for review, sets monitoring
equipment to provide flow of information, installs, operates, and performs
routine maintenance on gas and fluid flow systems, chemical reaction systems,
mechanical equipment, and other test instrumentation. This worker may operate
fixed or mobile monitoring or data collection station, may conduct
bacteriological or other tests related to research in environmental or
pollution control activity, may collect and analyze engine exhaust emissions
to determine type and amount of pollutants, and may specialize in one phase
or type of environmental pollution or protection and be identified according
to specialty. |
|
30361 |
Paralegal/Legal
Assistant I |
The Paralegal/Legal
Assistant I works under close supervision with required assistance readily
available. Persons in this position
typically perform the following: a. Consult
prescribed sources of information for facts relating to matters of interest to the
program; b. Review documents to extract selected data and
information relating to specific items; c. Review and summarize information in prescribed format on
case precedent and decisions; d. Search and extract legal references in libraries and
computer-data banks; e. Attend hearings or court appearances to become informed
on administrative and/or court procedures and the status of cases, and where
necessary, assist in the presentation of charts and other visual
information. |
|
30362 |
Paralegal/Legal
Assistant II |
At this level, the
Paralegal/Legal Assistant II exercises more independent judgment than at the
level I position. In this capacity the
incumbent: a. Reviews case materials to become familiar with questions
under consideration; b. Searches for and summarizes relevant articles in trade
magazines, law reviews, published studies, financial reports, and similar
materials for use of attorneys in the preparation of opinions, briefs, and
other legal documents; c. Prepares digests of selected decisions or opinions which
incorporate legal references and analyses of precedents involved in areas of
well-defined and settled points of law;
d. Interviews potential witnesses and prepares summary
interview reports for the attorney's review;
e. Participates in pre-trial witness conferences, note possible
deficiencies in case materials (e.g., missing documents, conflicting
statements) and additional issues or other questionable matters, and requests
further investigation by other agency personnel to correct possible
deficiencies or personally conducts limited investigations at the pre-trial
stage; f. Prepares and
organizes trial exhibits, as required, such as statistical charts and
photographic exhibits; g. Verifies citations and legal references on prepared
legal documents; h.
Prepares summaries of testimony and depositions; i. Drafts and edits
non-legal memoranda, research reports and correspondence relating to cases. |
|
30363 |
Paralegal/Legal
Assistant III |
At this level, the
Paralegal/Legal Assistant III participates in the substantive development of
cases. In this capacity, the incumbent
performs the following: a. Analyzes and evaluates case files against litigation
worthiness standards; b. Notes and corrects case file deficiencies (e.g., missing
documents, inconsistent material, leads not investigated) before sending the
case on to the concerned trial attorney; c. Reviews and analyzes available precedents relevant to
cases under consideration for use in presenting case summaries to trial
attorneys; d. Gathers, sorts, classifies, and interprets data to
discover patterns of possible discriminatory activity; e. Interviews relevant personnel and potential witnesses to
gather information; f. Reviews and analyzes relevant
statistics; g. Performs statistical evaluations such as standard
deviations, analyses of variance, means, modes, and ranges as supporting data
for case litigation; h.
Consults with statistical experts on reliability evaluations;
i. May testify in court concerning relevant
data. |
|
30364 |
Paralegal/Legal
Assistant IV |
At this level, the Paralegal/Legal
Assistant IV assists in the evaluation, development, and litigation of
cases. In this capacity, the incumbent
performs the following duties: a. Examines and evaluates information in case files, for
case litigation worthiness and appropriate titles of law; b. Determines the need for additional
information, independent surveys, evidence, and witnesses, and plans a
comprehensive approach to obtain this information; c. Through on-site visits, interviews, and review of
records on operations, looks for and evaluates the relevance and worth of
evidence; d. Selects, summarizes, and compiles comparative data to
examine and evaluate respondent's deficiencies in order to provide evidence
of illegal practices or patterns; e. Reviews economic trends and forecasts at the national and
regional level to evaluate the impact of successful prosecution and potential
remedial provisions of ongoing investigations and litigation; f. Identifies types
of record keeping systems and types of records maintained which would be
relevant. Gathers, sorts, and
interprets data from various record systems including computer information
systems; g. Interviews potential witnesses for information and
prepares witnesses for court appearances; h. Develops statistics and tabulations, such as standard
deviations, regression analyses, and weighting, to provide leads and
supportive data for case litigation.
Prepares charts, graphs, and tables to illustrate results; i. Analyzes data,
develops recommendations and justifications for the attorney(s) who will take
the matter to court. Continues to work
with the attorney(s) during the progress of the case, obtaining and
developing further evidence and exhibits, providing administrative assistance,
and maintaining custody of exhibits, documents, and files; j. May appear in
court as a witness to testify concerning exhibits prepared supporting
plaintiff's case. |
|
30461 |
Technical Writer I |
The Technical Writer I
revises or writes standardized material for reports, manuals, briefs,
proposals, instruction books, catalogs, and related technical and
administrative publications concerned with work methods and procedures, and
installation, operation, and maintenance of machinery and other
equipment. This worker receives
technical direction from supervisor or senior writer, notes or manuals
containing operating procedures and details manufacturer's catalogs, drawings
and other data relative to operation, maintenance, and service of
equipment. This writer may have access
to blueprints, sketches, drawings, parts lists, specifications, mockups, and
product samples to integrate and delineate technology, operating procedure,
and production sequence and detail. This worker organizes
material and completes writing assignment according to set standards
regarding order, clarity, conciseness, style, and terminology, may maintain
records and files of work and revisions, select photographs, drawings,
sketches, diagrams, and charts to illustrate material, assist in laying out
material for publication arrange for typing, duplication and distribution of
material; may assist in writing
speeches, articles, and public or employee relations releases, and may
specialize in writing material regarding work methods and procedures. |
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