GENERAL SERVICES ADMINISTRATION

FEDERAL SUPPLY SERVICE

AUTHORIZED FEDERAL SUPPLY SCHEDULE CATALOG/PRICE LIST

 

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order is available through GSA Advantage!, a menu-driven database system.  The INTERNET address for GSA Advantage! is http://www.gsaadvantage.gov.

SCHEDULE TITLE:   736 - Temporary Administrative and Professional

   Staffing Services (TAPS)

   FSC Group: 736

 

Contract No.  GS-07F-0045X

CONTRACT PERIOD:  October 15, 2010 through October 14, 2015

For more information on ordering from the Federal Supply Schedule for Temporary, Administrative and Professional Staffing Services click on the Ordering Procedures button at http://www.gsa.gov/tempservices.

 

CONTRACTOR:      StaffCo, Inc. dba StaffCo Employment Services

                                2336 23rd St, Columbus, NE 68601 &

413 N Main St, Fremont, NE 68025

Phone number:  (402) 562-7823

Fax number:  (402) 562-7331

E-Mail:  tonyaw@staffco.net

Web Site:  www.staffco.net

 

CONTRACTOR’S ADMINISTRATION SOURCE:  Tonya Wemhoff

                                                                                                 

BUSINESS SIZE:                     Small Woman Owned Business

CUSTOMER INFORMATION:

 

1a.  TABLE OF AWARDED SPECIAL ITEM NUMBERS (SINs)

SIN                          DESCRIPTION

 

 

736-1*

Administrative Support and Clerical Occupations

      736-2*

Automatic Data Processing Occupations

736-3*

General Services and Support

736-4*

Information and Arts Occupations Including Miscellaneous

Occupations

736-5*

Technical and Professional Occupations

 

 

1b.           LOWEST PRICED MODEL NUMBER AND PRICE FOR EACH SIN:  N/A

1c.           HOURLY RATES AND DESCRIPTION OF ALL CORRESPONDING COMMERCIAL JOB TITLES, EXPERIENCE, FUNCTIONAL RESPONSIBILITY AND EDUCATION:  All hourly rates shown are firm fixed price.  See the following price list for hourly rates for our preponderance of work location and labor categories.  See the Job Descriptions provided after the pricing information.

 

2.             MAXIMUM ORDER*:  $100,000 per SIN

 

*If the best value selection places your order over the Maximum Order identified in this catalog/pricelist, you have an opportunity to obtain a better schedule contract price.  Before placing your order, contact the aforementioned contactor for a better price.  The contractor may (1) offer a new price for this requirement (2) offer the lowest price available under this contract or (3) decline the order.  A delivery order that exceeds the maximum order may be placed under the schedule contract in accordance with FAR 8.404.

 

3.             MINIMUM ORDER:  $100 unless the contractor agrees to accept a smaller order amount.

4.             GEOGRAPHIC COVERAGE: 

 

Any location listed in the SCA Wage Index Matrix.

 

The preponderance of work location has been identified as: 

 

Fremont, NE, Wage Determination No. 2005-2325, Revision 10 dated 06/15/2010

 

StaffCo, Inc. dba StaffCo Employment Services may perform work at any of the locations listed in the SCA Wage Index Matrix.  Service in an area with lower SCA rates than the stated preponderance of work location, resulting in lower wages being paid, will have the prices for that Task Order discounted accordingly. 

 

5.             POINT(S) OF PRODUCTION:  N/A

                                                  

6.             DISCOUNT FROM LIST PRICES:  N/A

 

7.             QUANTITY DISCOUNT(S):  None.

8.             PROMPT PAYMENT TERMS:  Net 30.

9.a           Government Purchase Cards are accepted at or below the micro-purchase threshold.

 

9.b           Government Purchase Cards are accepted above the micro-purchase threshold.

 

10.           FOREIGN ITEMS:  None

 

11.a.        TIME OF DELIVERY:  N/A

 

11.b.        EXPEDITED DELIVERY:  N/A

 

11.c.        OVERNIGHT AND 2-DAY DELIVERY:  N/A

 

11.d.        URGENT REQUIRMENTS:  Agencies can contact the Contractor’s representative to effect a faster delivery. Customers are encouraged to contact the contractor for the purpose of requesting accelerated delivery. 

 

12.           FOB POINT:  N/A

 

13a.         ORDERING ADDRESS:  Same as contractor address.  Customer should contact contractor for additional addresses.

 

13b.         ORDERING PROCEDURES:  For supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPA’s) are found in Federal Acquisition Regulation (FAR) 8.405-3.

 

14.           PAYMENT ADDRESS:            Post Office Box 1417

Columbus, NE 68602

 

15.                 WARRANTY PROVISION:  Standard Commercial Warranty.  Customer should contact contractor for a copy of the warranty.

 

16.           EXPORT PACKING CHARGES:  Not applicable

 

17.           TERMS AND CONDITIONS OF GOVERNMENT PURCHASE CARD ACCEPTANCE:  None.

 

18.           TERMS AND CONDITIONS OF RENTAL, MAINTENANCE, AND REPAIR (IF APPLICABLE):  N/A

 

19.           TERMS AND CONDITIONS OF INSTALLATION (IF APPLICABLE):  N/A

 

20.           TERMS AND CONDITIONS OF REPAIR PARTS INDICATING DATE OF PARTS PRICE LISTS AND ANY DISCOUNTS FROM LIST PRICES (IF AVAILABLE):  N/A

 

20.a.        TERMS AND CONDITIONS FOR ANY OTHER SERVICES (IF APPLICABLE): N/A

 

21.                 LIST OF SERVICE AND DISTRIBUTION POINTS (IF APPLICABLE): N/A

 

22.                 LIST OF PARTICIPATING DEALERS (IF APPLICABLE): N/A

 

23.           PREVENTIVE MAINTENANCE (IF APPLICABLE):  N/A

 

24.a.        SPECIAL ATTRIBUTES SUCH AS ENVIRONMENTAL ATTRIBUTES (e.g. recycled content, energy efficiency, and/or reduced pollutants):  N/A

 

24.b.        Section 508 Compliance for EIT:  N/A

 

25.           DUNS NUMBER:  949248850

 

26.           NOTIFICATION REGARDING REGISTRATION IN CENTRAL CONTRACTOR REGISTRATION (CCR) DATABASE:  Contractor has an Active Registration in the CCR database.  

                               

StaffCo Employment Services

2336 23rd Street, Columbus, NE 68601

P. (402)562-7823 F. (402)562-7331

tonyaw@staffco.net  www.staffco.net

 

 


736-1, ADMINISTRATIVE SUPPORT AND CLERICAL OCCUPATIONS

 


Code

Occupational Title

GSA Price

01011

Accounting Clerk I

$24.11

01012

Accounting Clerk II

$26.44

01013

Accounting Clerk III

$31.88

01020

Administrative Assistant

$33.90

01040

Court Reporter

$33.14

01151

Data Entry Operator I

$21.55

01152

Data Entry Operator II

$23.06

01070

Document Preparation Clerk

$23.32

01090

Duplicating Machine Operator

$23.32

01111

General Clerk I

$22.99

01112

General Clerk II

$24.62

01113

General Clerk III

$30.13

01191

Order Clerk I

$21.58

01192

Order Clerk II

$23.09

01261

Personnel Assistant (Employment) I

$26.26

01262

Personnel Assistant (Employment) II

$30.23

01263

Personnel Assistant (Employment) III

$33.05

01270

Production Control Clerk

$30.89

01280

Receptionist

$22.69

01311

Secretary I

$25.01

01312

Secretary II

$27.37

01313

Secretary III

$30.24

01320

Service Order Dispatcher

$27.59

01420

Survey Worker

$23.56

01531

Travel Clerk l

$22.30

01532

Travel Clerk II

$23.57

01533

Travel Clerk III

$24.71

01611

Word Processor I

$23.76

01612

Word Processor II

$26.06

01613

Word Processor III

$28.55

12160

Medical Record Clerk

$25.40

12190

Medical Record Technician

$27.82

12195

Medical Transcriptionist

$26.84

 

736-2, AUTOMATIC DATA PROCESSING OCCUPATIONS

 

Code

Occupational Title

GSA Price

14041

Computer Operator I

$26.90

14042

Computer Operator II

$29.51

14043

Computer Operator III

$34.69

14044

Computer Operator IV

$36.80

14045

Computer Operator V

$40.27

14071

Computer Programmer l (See 1)

$39.69

14150

Peripheral Equipment Operator

$26.90

14160

Personal Computer Support Technician

$36.80

 

736-3, GENERAL SERVICES AND SUPPORT

 

 

Code

Occupational Title

GSA Price

                                                                                            

07130

Food Service Worker

$18.95

07260

Waiter/Waitress

$17.00

11122

Housekeeping Aide

$21.43

11150

Janitor

$21.00

11210

Laborer, Grounds

$22.91

21020

Forklift Operator

$27.26

21030

Material Coordinator

$32.57

21040

Material Expediter

$32.57

21050

Material Handling Laborer

$23.57

21071

Order Filler

$23.08

21080

Production Line Worker

$27.26

21110

Shipping Packer

$27.48

21130

Shipping/Receiving Clerk

$27.48

21150

Stock Clerk

$27.94

21410

Warehouse Specialist

$27.26

 

736-4, INFORMATION AND ARTS OCCUPATIONS, INCLUDING MISCELLANEOUS OCCUPATIONS

 

Code

Occupational Title

GSA Price

13011

Exhibits Specialist I

$30.01

13012

Exhibits Specialist II

$35.96

13013

Exhibits Specialist III

$42.86

13050

Library Aide/Clerk

$18.05

13054

Library Information Technology Systems Administrator

$35.98

13061

Media Specialist I

$27.36

13062

Media Specialist ll

$30.00

99050

Desk Clerk

$32.87

 

736-5, TECHNICAL AND PROFESSIONAL OCCUPATIONS

 

Code

Occupational Title

GSA Price

15080

Graphic Artist

$36.41

15110

Test Proctor

$29.51

15120

Tutor

$29.51

30061

Drafter/CAD Operator I

$31.49

30062

Drafter/CAD Operator II

$34.62

30063

Drafter/CAD Operator III

$38.03

30064

Drafter/CAD Operator IV

$45.04

30081

Engineering Technician I

$27.96

30082

Engineering Technician II

$30.76

30083

Engineering Technician III

$33.81

30084

Engineering Technician IV

$45.14

30085

Engineering Technician V

$48.68

30086

Engineering Technician VI

$57.83

30090

Environmental Technician

$35.81

30361

Paralegal/Legal Assistant I

$30.23

30362

Paralegal/Legal Assistant II

$36.28

30363

Paralegal/Legal Assistant III

$43.23

30364

Paralegal/Legal Assistant IV

$51.26

30461

Technical Writer I

$33.68

30462

Technical Writer II

$40.09

30463

Technical Writer III

$47.16

                               

JOB SKILL DESCRIPTIONS

 

Code

Occupational Title

Job Skill/Descriptions

 

01011

 

Accounting Clerk I

 

This position is responsible for performing one or more routine accounting clerical operations such as: examining, verifying, and correcting various accounting documents to ensure completeness and accuracy of data in accordance to accounting procedures.  Specific tasks/duties are assigned under adequate supervision.  Entry-level reconciliation and posting will be assigned under detailed guidance.  In most instances, an employee in this position will rely on the supervisors’ instructions.  Completed work will be reviewed for accuracy and compliance with procedures.

 

 

01012

 

Accounting Clerk II

 

This position uses knowledge of double entry bookkeeping in performing one or more of the following:  posting actions to journals, identifying subsidiary accounts affected, making debit and credit entries, and assigning proper codes.  The Accounting Clerk II may review computer printouts against manually maintained journals, detect and correct erroneous postings, and prepare documents to adjust accounting classifications and other data, or review lists of transactions rejected by an automated system.  In this instance, the Accounting Clerk II will determine reasons for rejections, and prepare necessary correcting material.  On routine assignments, an employee will select and apply established procedures and techniques.  Detailed instructions are provided for difficult or unusual assignments.  Completed work and methods used, are reviewed for technical accuracy.

 

 

01013

 

Accounting Clerk III

 

The Accounting Clerk III maintains journals or subsidiary ledgers of an accounting system and balances and reconciles accounts.  Typical duties include one or both of the following: 1.) reviewing invoices and statements verifying information, ensuring sufficient funds have been obligated, and if questionable, resolving with the submitting unit determining accounts involved.  The review will include coding transactions, and processing material through data processing for application in the accounting system; 2.) analysis and reconciliation of computer printouts with operating unit reports (contacting units, researching causes of discrepancies, and taking action to ensure that accounts balance).  Supervisor provides suggestions for handling unusual or non-recurring transactions.  Conformance with requirements and technical soundness of completed work are reviewed by the supervisor, or are controlled by mechanisms built into the accounting processes.

 

 

01020

 

Administrative Assistant

 

In addition to secretarial duties (filing, taking phone calls,

scheduling appointments, making travel arrangements), this position will provide administrative support to executive staff with office management responsibilities to include budgeting, personnel records and payroll.  The Administrative Assistant may be required to work independently on projects requiring research and preparation of briefing charts and other presentation materials.

 

 

01040

 

Court Reporter

 

This position records examination, testimony, judicial opinions, judge's charge to jury, judgment or sentence of court, or other proceedings in a court of law by manual or machine shorthand.  The Court Reporter reads portions of transcript during trial at the judge's request, and asks speakers to clarify inaudible statements.  The Court Reporter transcribes recorded material using a typewriter, or dictates material into a recording machine.

 

 

01151

 

Data Entry Operator I

 

This position works under close supervision and follows specific procedures or detailed instructions.  The Data Entry Operator I works from various standardized source documents that have been coded and require little or no selecting, coding or interpreting of data.  Problems such as erroneous items and codes, or missing information are resolved at the supervisory level.  Work is routine and repetitive.

 

 

01152

 

Data Entry Operator II

 

This position requires the application of experience and judgment in selecting procedures to be followed, and searching for interpreting, selecting, or coding items to be entered from a variety of document sources.  The Data Entry Operator II may occasionally perform routine work as described for Data Entry Operator I. 

 

 

01070

 

Document Preparation Clerk

 

This position prepares documents such as brochures, books, periodicals, catalogs, and pamphlets for copying or photocopying.  The Document Preparation Clerk cuts documents into individual standardized pages, using a paper cutter or razor knife. Document pages are reproduced as necessary to improve clarity or to adjust the standardized page size according to the limitations of the designated copy machine.  The Document Preparation Clerk stamps standard symbols on pages or inserts instruction cards to notify Duplicating Machine Operator of special handling, prepares cover sheets and document folders for material, and index cards for files, and files folder according to index code and copies priority schedule. 

 

 

01090

 

Duplicating Machine Operator

 

This position operates one or more photocopying, photographic, mimeograph and duplicating office machines to make copies of documents such as letters, reports, directives, manuals, articles and bulletins.  Additional responsibilities include:  operating small binding machines, performing clerical duties associated with the request for printing and photographic services, preparing assembly sheets, printing requisitions with specifications for printing and binding, recording, delivering and collecting work.  The Duplicating Machine Operator performs minor repairs preventive maintenance, and maintains an inventory of supplies and reproduction equipment paying particular attention to important variables indicated by trade name of machine.

 

 

01111

 

General Clerk I

 

This position follows clearly detailed specific procedures in completing several repetitive clerical steps performed in a prescribed or slightly varied sequence, such as coding and filing documents in an extensive alphabetical file; could involve simple posting to individual accounts, opening mail, calculating and posting charges to departmental accounts, operating basic office equipment, e.g., photocopier, facsimile, multi-line phone/voicemail systems, mailing machines, and minimal computer programs.  Little or no subject-matter knowledge is required, but the clerk uses his or her own judgment in choosing the proper procedure for each task.

 

 

01112

 

General Clerk II

 

This position requires familiarity with the terminology of the office unit.  The General Clerk selects appropriate methods from a wide variety of procedures or makes simple adaptations and interpretations of a limited number of substantive guides and manuals.  The clerical steps often vary in type or sequence, depending on the task.  Recognized problems are referred to others.

 

01113

 

General Clerk III

 

This position uses some subject-matter knowledge and judgment to complete assignments consisting of numerous steps varying in nature and sequence.  The General Clerk III selects from alternative methods and refers problems not solvable by adapting or interpreting substantive guides, manuals, or procedures.  Typical duties include: assisting in a variety of administrative matters; maintaining a wide variety of financial or other records (stored both manually and electronically); verifying statistical reports for accuracy and completeness; compiling information; and handling and adjusting complaints.  The General Clerk III may also direct lower level clerks.  Positions above level IV are excluded.  Such positions require workers to use a thorough knowledge of an office's work and routine to: 1) choose among widely varying methods and procedures to process complex transactions; and 2) select or devise steps necessary to complete assignments.  Typical jobs covered by this exclusion include administrative assistants, clerical supervisors, and office managers.

 

 

01191

 

Order Clerk I

 

This position handles orders involving items that have readily identified uses and applications.  The Order Clerk I may refer to a catalog, manufacturer's manual or similar document to insure that the proper item is supplied or to verify the price of order.

 

 

01192

 

Order Clerk II

 

This position handles orders that involve making judgments such as choosing which specific product or material from the establishment's product lines will satisfy the customer's needs, or determining the price to be quoted when pricing involves more than merely referring to a price list or making some simple mathematical calculations.

 

 

01261

 

Personnel Assistant (Employment) I

 

This position performs a variety of tasks including, but not limited to, clerical and secretarial duties.  The work is under general supervision of higher-level personnel in preparation of various human resource tasks throughout compensation, benefits, staffing/employment, EEO procedures and policy administration.  The Personnel Assistant I is expected to exercise discretion at all times; limited judgment may be necessary at times.  This assistant may be required to operate general office equipment such as: typewriter, personal computer, copier, adding machine, and facsimile.

 

 

01262

 

Personnel Assistant (Employment) II

 

This position serves as a clerical expert in independently processing the most complicated types of personnel actions, e.g., temporary employment, rehires, and dismissals.  In this position, one may perform tasks beyond routine clerical such as:  pre-employment drug screening and new hire orientation, responding to routine questions on policy and procedures, and/or provide reports on employee turnover or time and attendance.  This assistant may be asked to evaluate and consolidate information from various sources under short deadlines, such as internal or external survey information, reporting on company employment statistics (retention, equal opportunity reporting, etc).  The Personnel Assistant II may provide guidance to lower level Personnel Assistants.  This level requires extensive knowledge of various office software packages.  Guidance is provided as needed.  Completed written work receives close technical review from higher-level personnel office employees.  Work may be checked occasionally.

 

 

01263

 

Personnel Assistant (Employment) III

 

This position performs work in support of human resource professionals that requires a good working knowledge of personnel procedures, guides, and precedents.  Job tasks may include interviewing applicants, obtaining references, and recommending placement in a well-defined occupation.  At this level, assistants typically have a range of personal contacts within and outside the organization, in addition to handling employee-sensitive material.  Therefore, the Assistant must be tactful, discrete, and articulate.  This Assistant may be involved in identifying potential issues and grievance procedures, in addition to documenting necessary information to avoid company threat.  The Personnel Assistant III may make recommendations to human resource professionals on job classification, wage rates, and employee salaries.  The use of computers may be relied on heavily for organizational and reporting purposes.  Advanced experience with office software packages may be needed.  This Assistant may perform some clerical work in addition to the above duties.  Supervisor will review completed work against stated objectives.

 

 

01270

 

Production Control Clerk

 

This position compiles and records production data for industrial establishments to compare records and reports on volume of production, consumption of material, quality control, and other aspects of production.  May perform any combination of the following duties: compile and record production data from customer orders, work tickets, product specifications, and individual worker production sheets following prescribed recording procedures and using different word processing techniques.  This Clerk calculates such factors as types and quantities of items produced, materials used, amount of scrap, frequency of defects, and worker and department production rates, using a computer, calculator, and/or spreadsheets.  Additional tasks include: writing production reports based on data compiled, tabulated and computed, following prescribed formats, maintaining files of documents used and prepared, compiling detailed production sheets or work tickets for use by production workers as guides in assembly or manufacture of products.  This Clerk prepares written work schedules based on established guidelines and priorities, compiles material inventory records and prepares requisitions for procurement of materials and supplies charts production using chart, graph, or pegboard based on statistics compiled for reference by production and management personnel.  This Clerk also sorts and distributes work tickets or material and may compute wages from employee time cards and post wage data on records used for preparation of payroll.

 

 

01280

 

Receptionist

 

This position greets visitors, determining nature of visits and directing visitors to appropriate persons.  The Receptionist may also have other duties such as recording and transmitting messages; keeping records of calls placed; providing information to callers and visitors; making appointments; keeping a log of visitors; and issuing visitor passes.  In this position, one may also work on a computer and perform other routine clerical work that may occupy the major portion of the worker's time.

 

 

01311

 

Secretary I

 

This position provides principal secretarial support in an office, usually to one individual, and, in some cases, to the subordinate staff of that individual.  The Secretary maintains a close and highly responsive relationship to the day-to-day activities of the supervisor and staff, works fairly independently receiving a minimum of detailed supervision and guidance, and performs various clerical and secretarial duties requiring knowledge of office routine and an understanding of the organization, programs, and procedures related to the work of the office.  Computers may exist in the environment, requiring working knowledge of certain office software programs.

Organizational structure is not complex and internal procedures and administrative controls are simple and informal; supervisor directs staff through face-to-face meetings

 

 

01312

 

Secretary II

 

This position provides principal secretarial support in an office, usually to one individual, and, in some cases, to the subordinate staff of that individual.  The Secretary maintains a close and highly responsive relationship to the day-to-day activities of the supervisor and staff, works fairly independently receiving a minimum of detailed supervision and guidance, and performs various clerical and secretarial duties requiring knowledge of office routine and an understanding of the organization, programs, and procedures related to the work of the office.  Computers may exist in the environment, requiring working knowledge of certain office software programs.

Organizational structure is complex and is divided into subordinate groups that usually differ from each other as to subject matter, function, etc.  Supervisor usually directs staff through intermediate supervisors.  Internal procedures and administrative controls are formal.  An entire organization (e.g., division, subsidiary, or parent organization) may contain a variety of subordinate groups that meet the LS-2 definition.  Therefore, it is not unusual for one LS-2 supervisor to report to another LS-2 supervisor

 

 

01313

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Secretary III

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

This position provides principal secretarial support in an office, usually to one individual, and, in some cases, to the subordinate staff of that individual.  The Secretary maintains a close and highly responsive relationship to the day-to-day activities of the supervisor and staff, works fairly independently receiving a minimum of detailed supervision and guidance, and performs various clerical and secretarial duties requiring knowledge of office routine and an understanding of the organization, programs, and procedures related to the work of the office.  Computers may exist in the environment, requiring working knowledge of certain office software programs. 

Organizational structure is divided into two or more subordinate supervisory levels (of which at least one is a managerial level) with several subdivisions at each level.  Executive's program(s) are usually interlocked on a direct and continuing basis with other major organizational segments, requiring constant attention to extensive formal coordination, clearances, and procedural controls.  Executive typically has: financial decision-making authority for assigned program(s); considerable impact on the entire organization's financial position or image; and responsibility for, or has staff specialists in such areas as, personnel and administration for assigned organization.  Executive plays an important role in determining the policies and major programs of the entire organization, and spends considerable time dealing with outside parties actively interested in assigned program(s) and current or controversial issues.

 

 

01320

 

Service Order Dispatcher

 

This position receives, records, and distributes work orders to service crews upon customers' requests for service on articles or utilities purchased from wholesale or retail establishment or utility company, records information, such as name, address, article to be repaired, or service to be rendered, prepares work order and distributes to service crew, schedules service calls and dispatches service crew.  The Service Order Dispatcher calls or writes the customer to insure satisfactory performance of service, keeps record of service calls and work orders, may dispatch orders and relay messages and special instructions to mobile crews and other departments using radio or cellular telephone equipment.

 

 

01420

 

Survey Worker

 

This position interviews people to obtain information on topics such as public issues or consumer buying habits, contacts people at home business or by telephone following specified sampling procedures, or approaches them at random on street.  The Survey Worker asks questions relative to items on a form or questionnaire, records answers, assists persons in filling out forms, and may review, sort, classify and file forms according to specified procedures and criteria.  This worker may participate in federal, state or local census surveys.

 

 

01531

 

Travel Clerk I

 

Under close supervision or following specific procedures and detailed instructions, The Travel Clerk I arranges travel on one or two modes of transportation.  Travel is usually recurrent by the same modes, carriers, routes and same major points of origin and destination, seldom involving special transportation privileges or requiring special allowances or planning for supplemental transportation facilities.  When such services are required, they do not occur in such variety or with such frequency as to create problems of timing or coordination. 

 

 

01532

 

Travel Clerk II

 

Travel usually involves the use of two or more modes of transportation.  Information on carriers, modes and facilities is readily available since most carriers servicing the area maintain local facilities or publish information regularly.  Single carriers or connecting carriers have schedules that are easily coordinated using readily obtainable timetables or guides.

Travel is frequently recurrent.  A substantial number of problems arise because of rerouting, and there are often side trips requiring changes of transportation.  Travel is usually to areas accessible by direct line, or established connecting points and normal modes of transportation.  Travel is not always planned well in advance so there may be major problems of scheduling or accommodations. 

Travel involves special transportation privileges or special allowances and requires authorization or planning for supplemental or special transportation facilities, and when such services are required, they usually do not occur in such variety or with such frequency as to create major problems of timing or coordination. 

Within general guidelines, employees select and apply appropriate travel guides, methods, techniques, and work sequences to effectively accomplish the work.  The majority of assignments are performed without technical assistance, but unusually difficult travel situations or problem cases encountered during the course of the work are referred to the supervisor before decision or commitment.  Review of work is for compliance with regulatory guides and program policies and for soundness of decisions and conclusions.  

 

 

01533

 

Travel Clerk Ill

 

At this level, all major modes of transportation are used, as most individual trips involve combinations of more than one mode.  Travel is varied, often not recurrent and periodically requires planning for relatively inaccessible intermediate or destination points.  Routings are diverse and there is a necessity for frequent rerouting, re-planning, or rearranging, with many side trips requiring changes in modes of travel and creating substantial difficulty in routing and scheduling connections. 

A substantial amount of travel involves special allowances or requires authorization and planning for supplementary or special transportation facilities.  It is frequently difficult to obtain the required information. 

The incumbent is characterized by independence of action, with very little instruction, guidance, and review, except for review of accomplishments of broad objectives and conformance to policy.  The incumbent is viewed as the authority on travel matters, including the furnishing of advice and information to travelers, administrative officials and others; and has responsibility as the principal liaison with all elements, carriers, and facilities. 

 

 

01611

 

Word Processor I

 

This position produces a variety of standard documents, such as correspondence, form letters, reports, tables and other printed materials.  Work requires skill in typing; a knowledge of grammar, punctuation and spelling; and ability to use reference guides and equipment manuals.  The Word Processor I performs familiar, routine assignments following standard procedures, seeks further instructions for assignments requiring deviations from established procedures.

 

 

01612

 

Word Processor II

 

This position uses knowledge of varied and advanced functions of one software type, knowledge of varied functions of different types of software, or knowledge of specialized or technical terminology to perform such typical duties as:

a. Editing and reformatting written or electronic drafts.  examples include: correcting function codes; adjusting spacing formatting and standardizing headings, margins, and indentations.

b. Transcribing scientific reports, lab analysis, legal proceedings, or similar material from voice tapes or handwritten drafts.  Work requires knowledge of specialized, technical, or scientific terminology.

Work requires familiarity with office terminology and practices.  Incumbent corrects copy, and questions originator of document concerning missing information, improper formatting, or discrepancies in instructions.  Supervisor sets priorities and deadlines on continuing assignments, furnishes general instructions for recurring work and provides specific instructions for new or unique projects.

 

 

01613

 

Word Processor III

 

This position requires both a comprehensive knowledge of word processing software applications and office practices and a high degree of skill in applying software functions to prepare complex and detailed documents.  For example, processes complex and lengthy technical reports which include tables, graphs, charts, or multiple columns.  Uses either different word processing packages or many different style macros or special command functions; independently completes assignments and resolves problems.

 

 

12160

 

Medical Record Clerk

 

The Medical Record Clerk compiles, verifies, and files medical records of hospital or clinic patients and compiles statistics for use in reports and surveys, prepares folders and maintains records of newly admitted patients.  reviews contents of patients' medical record folders, assembles into standard order, and files according to established procedure, reviews inpatient and emergency room records to insure presence of required reports and physicians' signatures, and routes incomplete records to appropriate personnel for completion or prepares reports of incomplete records to notify administration, checks list of discharged patients to insure receipt of all current records, compiles daily and periodic statistical data, such as admissions, discharges, deaths, births, and types of treatment rendered. This technician will also record diagnoses and treatments, including operations performed, for use in completing hospital insurance billing forms maintain death log, type and process birth certificates, assist other workers with coding of records, make copies of medical records, using duplicating equipment, and may schedule and post results of laboratory tests to records. 

 

 

12190

 

Medical Record Technician

 

The Medical Record Technician (Medical Record Administrator) maintains medical records of hospital and clinic patients, reviews medical records for completeness and accuracy, codes diseases, operations, diagnoses and treatments, compiles medical care and census data for statistical reports, and maintains indexes on patient, disease, operation, and other categories.  The Medical Record Technician directs routine operation of medical record department, files, or directs Medical Record Clerk to file, patient records, maintains flow of medical records and reports to departments, and may assist medical staff in special studies or research. 

 

 

12195

 

Medical Transcriptionist

 

The Medical Transcriptionist transcribes medical dictation by physicians and other medical practitioners pertaining to patients’ assessments, diagnostics, therapy and other medical reports.  This position usually requires a high school diploma or equivalent and coursework in medical terminology and two years of related work experience.  Prospects must be familiar with standard concepts, practices and procedures within a medical field, be able to perform a variety of tasks and utilize limited experience and independent judgment to accomplish goals.

 

 

14041

 

Computer Operator I

 

The Computer Operator I works under close personal supervision and is provided detailed written or oral guidance before and during assignments.  As instructed, this worker resolves common operating problems and may serve as an assistant operator working under close supervision or performing a portion of a more senior operator's work.  

 

 

14042

 

Computer Operator II

 

The Computer Operator II processes scheduled routines that present few difficult operating problems (e.g., infrequent or easily resolved error conditions).  In response to computer output instructions or error conditions, this worker applies standard operating or corrective procedure, refers problems that do not respond to preplanned procedure, and may serve as an assistant operator, working under general supervision. 

 

 

14043

 

Computer Operator III

 

The Computer Operator III processes a range of scheduled routines.  In addition to operating the system and resolving common error conditions, this worker diagnoses and acts on machine stoppage and error conditions not fully covered by existing procedures and guidelines (e.g., resetting switches and other controls or making mechanical adjustments to maintain or restore equipment operations).  In response to computer output instructions or error conditions, the Computer Operator III may deviate from standard procedures if standard procedures do not provide a solution and refers problems which do not respond to corrective procedures to a person of supervisory or higher individual contributor level. 

 

 

14044

 

Computer Operator IV

 

The Computer Operator IV adapts to a variety of nonstandard problems that require extensive operator intervention (e.g. frequent introduction of new programs, applications, or procedures).  In response to computer output instructions or error conditions, this worker chooses or devises a course of action from among several alternatives and alters or deviates from standard procedures if standard procedures do not provide a solution (e.g. reassigning equipment in order to work around faulty equipment or transfer channels); then refers problems if necessary.  Typically, completed work is submitted to users without supervisory review. 

 

 

14045

 

Computer Operator V

 

The Computer Operator V resolves a variety of difficult operating problems (e.g. making unusual equipment connections and rarely used equipment and channel configurations to direct processing through or around problems in equipment, circuits, or channels or reviewing test run requirements and developing unusual system configurations that will allow test programs to process without interfering with ongoing job requirements).  In response to computer output instructions and error conditions or to avoid loss of information or to conserve computer time, operator deviates from standard procedures.  Such actions may materially alter the computer unit's production plans.  This operator may spend considerable time away from the control station providing technical assistance to lower level operators and assisting programmers, systems analysts, and subject matter specialists with resolution of problems. 

 

 

14071

 

Computer Programmer I

 

The Computer Programmer I assists higher level staff by performing elementary programming tasks which concern limited and simple data items and steps which closely follow patterns of previous work done in the organization, e.g. drawing flow charts, writing operator instructions, or coding and testing routines to accumulate counts, tallies, or summaries.  This worker may perform routine programming assignments (as described in Level II) under close supervision.  

In addition to assisting higher level staff, the Computer Programmer I may perform elementary fact-finding concerning a specified work process, e.g., a file of clerical records which is treated as a unit (invoices, requisitions, or purchase orders, etc.) and then report findings to higher level staff.  May receive training in elementary fact-finding.  Detailed step-by-step instructions are given for each task, and any deviation must be authorized by a supervisor.  Work is closely monitored in progress and reviewed in detail upon completion. 

 

 

14150

 

Peripheral Equipment Operator

 

The Peripheral Equipment Operator operates peripheral equipment that directly supports digital computer operations.  Such equipment is uniquely and specifically designed for computer applications, but need not be physically or electronically connected to a computer.  Printers, plotters, tape readers, tape units or drives, disk units or drives, and data display units are examples of such equipment. 

The following duties characterize the work of a Peripheral Equipment Operator:

Loads printers and plotters with correct paper;  adjusting controls for forms, thickness, tension, printing density, and location; and unloading hard copy;

Labels tape reels, or disks; 

Checks labels and mounting and dismounting designated tape reels or disks on specified units or drives; 

Sets controls which regulate operation of the equipment;

Observes panel lights for warnings and error indications and taking appropriate action; 

Examines tapes, cards, or other material for creases, tears or other defects that could cause processing problems. 

Excludes workers who monitor and operate a control console or a remote terminal, or whose duties are limited to operating decollators, busters, separators, or similar equipment.

 

 

14160

 

Personal Computer Support Technician

 

The Personal Computer Support Technician provides support to distributed PC/networking environment including installation, testing, repair, and troubleshooting for stand-alone PCs, PCs linked to networks, printers, and other computer peripherals.  Support responsibilities include software installation, and configurations.  This technician performs technical, operational, and training support to users of personal computers either by telephone, or on-site for PC desktop hardware and software packages.  Job duties require the technician to install and test personal computers, printers, and other peripherals, configure operating system, load shrink-wrap programs and other application software programs.  In this position, the incumbent troubleshoots computer problems, performs hardware and software diagnostics, coordinates needed repairs, resolves computer system problems, including coordination between users and components of a local area network, and participates in the evaluation of system configuration and software.

 

 

07130

 

Food Service Worker

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The Food Service Worker (Cafeteria Worker) serves as a cafeteria and/or delicatessen/bakery worker helping in the preparation, presentation and serving of specialty meats, delicacies, preserved foods, cheeses, salads, breads and sweets to patrons.  The incumbent assists in weighing, pricing and wrapping selected foods on plates, trays and in bags, prepares food displays in counter cases and other display units, greets customers as they arrive at service counter, takes special orders, and answers basic customer questions about specialty foods.

Using prepared ingredients and following routine, repetitive steps, this Worker makes hot and/or cold sandwiches, fruit and vegetable trays, salads and rotisserie chicken, may slice and/or mix simple ingredients, as needed, cleans counters and trays, washes dishes and maintains cleanliness of preparation, work and display areas, inspects and cleans equipment.  This Worker may assist in any or all of the following:  measuring and mixing ingredients as directed, assists in preparing, cooking and decorating breads, rolls, pastries, cakes and other bakery items, receives, unloads trucks, and stores stock, takes special orders or unusual food requests from customers, takes payment and makes change for customers.

 

 

07260

 

Waiter/Waitress

 

 

The Waiter/Waitress serves food and beverages to patrons at counters and tables in coffee shops, lunchrooms, and other dining establishments.  This worker presents menus to customers, answers questions, and makes suggestions regarding food and service.  Duties include: memorizing or writing order on check, relaying order to kitchen and serving course from kitchen and service bars.  The Waiter/Waitress observes guests to fulfill any additional requests and to perceive when meal has been completed, totals bill and accepts payment or refers patron to Cashier.  The Waiter/Waitress may ladle soup, toss salads, portion pies and desserts, brew coffee, perform other services as determined by establishment's size and practices, and may clear and reset counters or tables at conclusion of each course or meal.

 

 

11122

 

Housekeeping Aide 

 

The Housekeeping Aide performs special cleaning projects as well as daily cleaning duties in accordance with standard procedures of the housekeeping department and with hospital objectives.  An employee uses cleaning equipment, including automatic floor machines, commercial vacuums, wet mops, large wringers and other necessary equipment, tools, chemicals and supplies.  The Housekeeping Aide will dry and wet mop floors, scrub and buff floors with rotor and other machines, vacuum carpets to clean and control bacteria, transport trash from utility rooms and other collection points to incinerator, compactor, or pick-up area, perform special cleaning of induction units, walls, lighting fixtures, and windows, both inside and outside, move furniture and set up meeting rooms.  This Aide collects soiled linen, assists in cleaning emergency spills that are observed or as requested, maintains assigned equipment for cleanliness and requests repairs when needed, reports need for repairs to hospital equipment, furniture, building and fixtures, assists in moving patients in case of fire, disaster or emergency evacuation, and assists security personnel in restraining disturbed patients in psychiatric wards.

 

 

11150

 

Janitor

 

The Janitor cleans and keeps in an orderly condition factory working areas and washrooms, or premises of an office, apartment house, or commercial or other establishment.  Duties involve a combination of the following: Sweeping, mopping or scrubbing, and polishing floors; removing chips, trash, and other refuse; dusting equipment, furniture, or fixtures; polishing metal fixtures or trimmings; providing supplies and minor maintenance services; and cleaning lavatories, showers, and restrooms. 

 

Excluded are:

      a. Workers who specialize in window washing.

      b. Housekeeping staff who make beds and change                                                 

          linens as a primary responsibility.

      c. Workers required to disassemble and assemble

          equipment in order to clean machinery. 

      d. Workers who receive additional compensation to

          maintain sterile facilities or equipment. 

 

 

11210

 

Laborer, Grounds Maintenance 

 

 

The Laborer, Grounds Maintenance maintains grounds of industrial, commercial or public property such as buildings, camp and picnic grounds, parks, playgrounds, greenhouses, and athletic fields, and repairs structures and equipment, performing one or more of the following tasks: cut grass, using walking-type or riding mowers (less than 2000 lbs.), trim hedges and edges around walks, flowerbeds, and wells, using hedge trimmers, clippers and edging tools, prunes shrubs and trees to shape and improve growth, using shears and other hand tools, sprays lawn, shrubs, and trees with fertilizer or insecticide. Job duties also include the following: planting grass, flowers, trees, and shrubs, watering lawn and shrubs during dry periods, using hose or activating sprinkler system, picks up and burns or carts away leaves, paper or other litter;  removing snow from walks, driveways, roads, or parking lots, using shovel and snow blower, spreads salt on walkways and other areas, repairing and painting fences, gates, benches, tables, guardrails, and outbuildings.  This Worker assists in repair of roads, walks, buildings, and mechanical equipment, and may clean comfort stations, offices workshop areas, and parking lots by sweeping, washing, mopping and polishing. 

 

 

21020

 

Forklift Operator 

 

 

The Forklift Operator operates a manually controlled gasoline, electric or liquid propane gas powered forklift to transport goods and materials of all kinds within a warehouse, manufacturing plant, or other establishment.

 

 

21030

 

Material Coordinator

 

 

The Material Coordinator coordinates and expedites flow of material, parts, and assemblies within or between departments in accordance with production and shipping schedules or department supervisors' priorities.  In this job, the Material Coordinator reviews production schedules and confers with department supervisors to determine material required or overdue and to locate material, requisitions material and establishes delivery sequences to departments according to job order priorities and anticipated availability of material;  arranges for in-plant transfer of materials to meet production schedules, and with department supervisors for repair and assembly of material and its transportation to various departments, and examines material delivered to production departments to verify if type specified.  

 This Worker may monitor and control movement of material and parts along conveyor system, using remote-control panel board, compute amount of material needed for specific job orders, applying knowledge of product and manufacturing processes and using adding machine;  compile report of quantity and type of material on hand, move or transport material from one department to another, using hand or industrial truck; may compile perpetual production records in order to locate material in process of production, using manual or computerized system, and maintain employee records.

 

 

21040

 

Material Expediter

 

 

The Material Expediter executes the following: locates and moves materials and parts between work areas of plant to expedite processing of goods, according to pre-determined schedules and priorities, and keeps related record, reviews production schedules inventory reports, and work orders to determine types, quantities, and availability of required material and priorities of customer orders, confers with department supervisors to determine materials overdue and to inform them of location, availability, and condition of materials, locates and moves materials to specified production areas, using cart or hand truck, and records quantity and type of materials distributed and on hand.  Work may include the following tasks: directing Power-Truck Operator or Material Handling Laborer to expedite movement of materials between storage and production areas, compare work ticket specifications with material at work stations to verify appropriateness of material in use, prepare worker production records and timecards, and may update and maintain inventory records, using computer terminal. 

 

 

21050

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Material Handling Laborer

 

 

This person will perform physical tasks to transport or store materials or merchandise.  Duties involve one or more of the following: manually loading or unloading freight cars, trucks, or other transporting devices; unpacking, shelving, or placing items in proper storage locations; or transporting goods by hand truck, cart, or wheelbarrow. 

Excluded from this definition are workers whose primary function involves:

 a. Participating directly in the production of goods

           (e.g., placing them on or removing them from the

            production process);

       b. Stocking merchandise for sale;

       c. Counting or routing merchandise; 

       d. Operating a crane or heavy-duty motorized vehicle

           such as forklift or truck;

       e. Loading and unloading ships (alongshore  

           workers); 

f.    Traveling on trucks beyond the establishment's  

     physical location to load or unload merchandise.

 

 

21071

 

Order Filler

 

The Order Filler fills shipping or transfer orders for finished goods from stored merchandise in accordance with specifications on sales slips, customers' orders, or other instructions.  This worker may, in addition to filling orders and indicating items filled or omitted, keep records of outgoing orders, requisition additional stock or report short supplies to supervisor, and perform other related duties.

 

 

21080

Production Line Worker

This position refers to an employee employed in a food processing plant whose duties involve several of the following: loading and unloading commodities from rail cars, trucks, or other conveyances, placing merchandise in proper storage location and transporting the merchandise by hand truck, push-pull, or forklift; blends merchandise ingredients into pre-determined quality by heating, mixing, re-heating, etc.  The Production Line Worker monitors blending operation to ensure that finished products meets customer's requirements, monitors flow of product into appropriate container; labels container with identifying information supplied by customer, and places containers into appropriate shipping container. Must have knowledge of various types and sizes of shipping containers and special requirements of customers.

 

 

21110

 

Shipping Packer 

 

Someone in this position prepares finished products for shipment or storage by placing them in shipping containers, the specific operations performed being dependent upon the type, size, and number of units to be packed, the type of container employed, and method of shipment.  Work requires the placing of items in shipping containers, and may involve one or more of the following:  knowledge of various items of stock in order to verify content, selection of appropriate type and size of container, inserting enclosures in container; using excelsior or other material to prevent breakage or damage, closing and sealing container, and applying labels or entering identifying data on container. 

Exclude packers who also make wooden boxes or crates. 

 

 

21130

 

Shipping/Receiving Clerk

 

 

The Shipping/Receiving Clerk performs clerical and physical tasks in connection with shipping goods of the establishment in which employed and receiving incoming shipments.  In performing day-to-day, routine tasks, this worker follows established guidelines.  In handling unusual non-routine problems, this worker receives specific guidance from supervisor or other officials.  This incumbent may direct and coordinate the activities of other workers engaged in handling goods to be shipped or being received.  Shipping duties typically involve the following: verifying that orders are accurately filled by comparing items and quantities of goods gathered for shipment against documents; insuring that shipments are properly packaged, identified with shipping information, and loaded into transporting vehicles, and preparing and keeping records of goods shipped, e.g., manifests, bills of lading.  Receiving duties typically involve the following: verifying the correctness of incoming shipments by comparing items and quantities unloaded against bills of lading, invoices, manifests, storage receipts, or other records, checking for damaged goods, insuring that goods are appropriately identified for routing to departments within the establishment, and preparing and keeping records of goods received.

 

 

21150

 

Stock Clerk

 

The Stock Clerk receives, stores, and issues equipment, materials, supplies, merchandise, foodstuffs, or tools, and compiles stock records of items in stockroom, warehouse or storage yard.  This worker sorts, or weighs incoming articles to verify receipt of items on requisition or invoice, examines stock to verify conformance to specifications, stores articles in bins, on floor or on shelves, according to identifying information, such as style, size or type of material, fills orders or issues supplies from stock, prepares periodic, special or perpetual inventory of stock, and requisitions articles to fill incoming orders.  This worker also compiles reports on use of stock handling equipment, adjustments of inventory counts and stock records, spoilage of or damage to stock, location changes, and refusal of shipments, may mark identifying codes, figures, or letters on articles, may distribute stock among production workers, keeping records of material issued, may make adjustments or repairs to articles carried in stock, and may cut stock to site to fill order. 

 

 

21410

 

Warehouse Specialist

 

As directed, the Warehouse Specialist performs a variety of warehousing duties that require an understanding of the establishment's storage plan.  Work involves most of the following: verifying materials (or merchandise) against receiving documents, noting and reporting discrepancies and obvious damages, routing materials to prescribed storage locations; storing, stacking, or palletizing materials in accordance with prescribed storage methods, rearranging and taking inventory of stored materials, examining stored materials and reporting deterioration and damage, removing material from storage and preparing it for shipment.  This worker may operate hand or power trucks in performing warehousing duties. 

 

 

13011

 

Exhibits Specialist I

 

At this level, the Exhibits Specialist brings to the job manual dexterity, mechanical skill, and/or artistic skill, plus aptitude for learning exhibits techniques.  They perform duties related to the fabrication, finishing and repair of exhibits while acquiring training in museum or exhibits techniques.

 

 

13012

 

Exhibits Specialist II

 

At this level, the Exhibits Specialist perform independently the phases of work in which they are proficient, and receive training in the more complex processes.  Duties relate to the fabrication, finishing and maintenance of exhibits that require a high degree of manual dexterity and moderate but varied artistic skills.  Generally, they work from accurate scale drawings, blueprints or sketches with instructions as to the materials to be used and the colors to be matched.  On the phases of the work with which they are thoroughly familiar, and within the framework of accepted and proven methods and techniques, there is considerable latitude of choice in execution.  The supervisor checks their work at the completion of each phase on work that involves several processes or stages of development.

 

 

13013

 

Exhibits Specialist III

 

At this level, the Exhibits Specialist is responsible for the construction of portions of more complex exhibits, such as models, three-dimensional training aids, or complex exhibit cases and other exhibit furniture.  Complexity of work may be indicated by: (a) subject matter which requires extensive study and search of the literature; (b) the need to demonstrate the significance of an event or development; (c) the need to present the development or evaluation of an event; and (d) subject matter involving several disciplines.  Another area of work at this level includes the planning of detailed work processes and actual restoration work on historic structures or valuable items, or the construction of replicas or models requiring greater skill than is required for the work at the Exhibits Specialist II level.  At level III, Exhibits Specialists are comparatively free to use judgment in selecting work methods and materials, and developing techniques and color schemes. 

 

 

13050

 

Library Aide/Clerk

 

The Library Aide/Clerk works under the supervision of Librarian and Library Technician at the main circulation desk following simple repetitive tasks including; issuing library cards, explaining library rules and borrowing procedures, recording information such as reports of lost or damaged items, requests for materials, and overdue materials and refers this information to Library Technician or Librarian.  This Worker contacts borrowers by telephoning or issuing overdue notices, shelves books, magazines, and other materials under supervision of Library Technician or Librarian, accesses and enters limited routine information in a few screens of automated database, performs routine clerical duties such as referring callers or visitors to appropriate staff, and assists Library Technician with processing duties such as labeling and stamping and preparing materials such as posters or book lists for events.

 

 

13054

 

Library Information Technology Systems Administrator

 

The Library Information Technology Systems Administrator administers and supports daily operational requirements of library and information computer network systems including workstation, file servers, and web servers.  Duties typically involve the installation of hardware, software, systems upgrades, network accounts, network security, and web page design, interface and updates, planning and implementing long-range automation plan, period reports, and local system design documentation.  This Administrator trains staff on software applicable to their position, assists patrons with information technology, and provides instruction on computers and applications.

 

 

13061

 

Media Specialist I

 

The Media Specialist I maintains library of media (tapes, cassettes and microfiche), which presents few difficult data processing problems (e.g. damaged media or misplaced media).  In response to data processing problems, this person applies data processing or corrective procedures, refers problems which do not have pre-planned procedures, and works under general supervision of the higher-level Media Specialists.

 

 

13062

 

Media Specialist Il

 

This Specialist maintains a range of media (tapes, cassettes and microfiche).  In addition to maintaining the media library and resolving common data processing problems, the incumbent diagnoses and acts on media errors not fully covered by existing procedures and guidelines (e.g., tape, disposition or making mechanical adjustments to maintain or restore media equipment). In response to media error reports, this Worker may deviate from standard procedures if standard procedures do not provide a solution and refers still-unresolved problems to Media Specialist III.

 

 

99050

 

Desk Clerk

 

The Desk Clerk performs any combination of the following duties for guests of hotel, motel, or other lodging facility: registers and assigns rooms to guests, issues and receives room keys, date-stamps, sorts, and racks incoming mail and messages;  receives and transmits messages using equipment such as telephone switchboard, console, telegraph, and teletype, answers inquiries pertaining to establishment services, shopping, dining, entertainment, and travel directions, keeps records of room availability and guests' accounts, computes bills, collects payments, and makes changes for guests. The Desk Clerk makes and confirms room reservations, may post charges such as room, food, liquor, or telephone to casebooks by hand or machine, make restaurant, transportation, or entertainment reservations, and arrange for tours, may deposit guests’ valuables in safe or safe-deposit box, and may sell tobacco, candy, and newspapers.

 

 

15080

 

Graphic Artist

 

The Graphic Artist works with the courseware production team to design and develop graphic/visual effects used in courseware material.  This position requires the use of specialized computer software to develop high quality computer illustrations, technical drawings, and animations supporting various media used within the training curriculum.  The Graphic Artist is capable of using specialized hardware and/or software for video/audio capture and editing of multimedia presentations, incorporates principles of layout design throughout the courseware production process, and is responsible for quality control, review and revision of all aspects of graphics development.

 

 

15110

 

Test Proctor

 

The Test Proctor administers safeguards and physically controls a wide variety of tests. This worker may arrange for testing rooms and facilities, and become thoroughly familiar with the Examiner’s Manual for the test(s) prior to testing. The Test Proctor issues all materials required for test administration, positively identifies all test takers, observes examinees during the test, conducts a page check of each examination prior to and following administration, may compile student assessment reports, and administer make-up tests in accordance with agency or contractual requirements. Testing materials are controlled items and are handled, stocked, safeguarded, inventoried, and administered in strict compliance with applicable regulations.

 

 

15120

 

Tutor

 

This incumbent tutors students individually or in small groups. She/he may conduct a small amount of formal classroom instruction provided adequate experience is possessed in the subject being tutored. The Tutor does not normally prepare instructional programs or create lesson topic guides, but instead uses existing lesson plans and delivers any formal instruction from existing audio-visual and/or written material prepared by others. This worker may administer examinations or informal tests. This may require familiarity and experience in the field of instruction, but the incumbent can perform the required duties with no college education and approximately 30 to 90 days of training.

 

 

30061

 

Drafter/CAD Operator I

 

This operator prepares drawings or computer models of simple, easily visualized structures, systems, parts or equipment from sketches or marked-up prints, selects appropriate templates/computer programs or uses a compass and other equipment needed to complete assignments.  Drawings and models fit familiar patterns and present few technical problems.  Supervisor provides detailed instructions on new assignments, gives guidance when questions arise, and reviews completed work for accuracy.  Typical assignments include:

a. Revisions to the original drawings of a plumbing        system by increasing pipe diameters.

b. Drawing from sketches, the building floor plans, determining size, spacing and arrangement of freehand lettering according to scale. 

c. Drawing simple land profiles from predetermined structural dimensions and reduced survey notes.

d. Tracing river basin maps and enters symbols to denote stream sampling locations, municipal and industrial waste discharges, and water supplies. 

e. Preparing a computer model of a room, building, and structure from data, prints, or photos.

 

 

30062

 

Drafter/CAD Operator II

 

This operator prepares various drawings computer models of such units as construction projects or parts and assemblies, including various views, sectional profiles, irregular or reverse curves, hidden lines, and small or intricate details.  Work requires use of most of the conventional drafting and CAD techniques and a working knowledge of the terms and procedures of the occupation.  The Draft/CAD Operator II makes arithmetic computations using standard formulas.  Familiar or recurring work is assigned in general terms.  Unfamiliar assignments include information on methods, procedures, sources of information, and precedents to follow.  Simple revisions to existing drawings or computer models may be assigned with a verbal explanation of the desired results.  More complex revisions are produced from sketches, computer models or specifications that clearly depict the desired product. 

Typical assignments include: 

a. Preparing several views of a simple gear system    from a layout and manual references and obtaining dimensions and tolerances from manuals and by measuring the layout. 

b. Preparing and revising detail and design drawings for such  projects as the construction and installation of electrical or electronic equipment, plant wiring, and the manufacture and assembly of printed circuit boards.  Drawings typically include details of mountings, frames, guards, or other accessories; conduit layouts; or wiring diagrams indicating transformer sizes, conduit locations and mountings.

 c. Drawing base and elevation views, sections, and details of new bridges or other structures, revising complete sets of roadway drawings for highway construction projects, or preparing block maps, indicating water and sewage line locations.

 

 

30063

 

Drafter/CAD Operator III

 

This operator prepares complete sets of complex drawings or computer models that include multiple views, detail drawings, and assembly drawings.  Drawings or models include complex design features that require considerable drafting skill to visualize and portray.  Assignments regularly require the use of mathematical formulas to draw land contours or to compute weights, center of gravity, load capacities, dimensions, quantities of material, etc.  The Draft/CAD Operator works from sketches, computer models, and verbal information supplied by an engineer, architect, or designer to determine the most appropriate views, detail drawings, and supplementary information needed to complete assignments.  This operator selects required information from computer programs, and internet sites, precedents, manufacturers' catalogs, and technical guides.  This operator independently resolves most of the problems encountered.  Supervisor or design originator may suggest methods of approach or provide advice on unusually difficult problems.  Typical assignments include: 

a. Prepares complete sets of drawings of test equipment to be manufactured from layouts, models, or sketches.  Several cross-sectional and subassembly drawings are required.  From information supplied by the design originator and from technical handbooks and manuals, this operator describes dimensions, tolerances, fits, fabrication techniques, and standard parts to use in manufacturing the equipment. 

b. From electronic schematics, information as to maximum size, and manuals giving dimensions of standard parts, determines the arrangement and prepares drawing of printed circuit boards.

c. From precedents, drafting standards, and established practices, prepares final construction drawings for floodgates, navigation locks, dams, bridges, culverts, levees, channel excavations, dikes and berms, prepares boring profiles, typical cross-sections, and land profiles; and delineates related topographical details as required. 

d. Prepares final drawings for street paving and widening or for water and sewer lines having complex trunk lines; reduces field notes and calculates true grades.  From engineering designs, lays out plan, profile and detail appurtenances required; and notifies supervisor of conflicting details in design.

Excludes drafter performing work of similar difficulty to that described at this level but who provides support for a variety of organizations that have widely differing functions or requirements. 

 

 

30064

 

Drafter/CAD Operator IV

 

This operator works closely with design originators, preparing drawings or computer models of unusual, complex, or original designs that require a high degree of precision, performs unusually difficult assignments requiring considerable initiative, resourcefulness, and drafting expertise.  This incumbent assures that anticipated problems in manufacture, assembly, installation, and operation are resolved by the drawing produced, exercises independent judgment in selecting and interpreting data based on knowledge of the design intent.  Although working primarily as a drafter, this worker may occasionally interpret general designs prepared by others to complete minor details, may provide advice and guidance to lower level drafters or serve as coordinator and planner for large and complex drafting projects.

 

 

30081

 

Engineering Technician I

 

This technician performs simple routine tasks under close supervision or from detailed procedures.  Work is checked in progress or on completion.  This person performs one or a combination of such typical duties as:

a. Assembling or installing equipment or parts requiring simple wiring, soldering, or connecting.

b. Performing simple or routine tasks or tests such as tensile or hardness tests; operating and adjusting simple test equipment; records test data.

c. Gathering and maintaining specified records of engineering data such as tests, drawings, etc.; performing computations by substituting numbers in specified formulas; plotting data and draws simple curves and graphs. 

 

 

30082

 

Engineering Technician II

 

The Engineering Technician II performs standardized or prescribed assignments involving a sequence of related operations, follows standard work methods on recurring assignments but receives explicit instructions on unfamiliar assignments.  Technical adequacy of routine work is reviewed on completion; non-routine work may be reviewed in progress.  This technician performs at this level, one or a combination of such typical duties as:

a. Following specific instructions, assembles or constructs simple or standard  equipment or parts, servicing or repairing simple instruments or equipment;

b. Conducting a variety of tests using established methods, preparing test specimens, adjusting and operating equipment, recording test data, and pointing out deviations resulting from equipment malfunction or observational  errors;

c. Extracting engineering data from various prescribed but non-standardized sources, processing the data following well-defined methods including elementary algebra and geometry, and presenting the data in prescribed form. 

 

 

30083

 

Engineering Technician III

 

The Engineering Technician III performs assignments that are not completely standardized or prescribed, selects or adapts standard procedures or equipment, using fully applicable precedents, receives initial instructions, equipment requirements, and advice from supervisor or engineer as needed, performs recurring work independently.  Work is reviewed for technical adequacy or conformity with instructions.  This technician performs at this level one or a combination of such typical duties as:

a. Constructing components, subunits, or simple models or adapts standard equipment; may troubleshoot and correct malfunctions;

b. Following specific layout and scientific diagrams to construct and package simple devices and subunits of equipment. 

c. Conducting various tests or experiments which may require minor modifications in test setups or procedure as well as subjective judgments in measurement, selecting, preparing, and operating standard test equipment and records test data; 

d. Extracting and compiling a variety of engineering data from field notes, manuals, lab reports, etc., processing data, identifying errors or inconsistencies, selecting methods of data presentation.

e. Assisting in design modification by compiling data related to design, specifications, and materials that are pertinent to specific items of equipment or component parts; developing information concerning previous operational failures and modifications, and using judgment and initiative to recognize inconsistencies or gaps in data and seek sources to clarify information.

 

 

30084

 

Engineering Technician IV

 

The Engineering Technician IV performs non-routine assignments of substantial variety and complexity, using operational precedents that are not fully applicable, such assignments that are typically parts of broader assignments, are screened to eliminate unusual design problems.  This incumbent may plan such assignments.  This technician receives technical advice from supervisor or engineer.  Work is reviewed for technical adequacy (or conformity with instructions).  This position may be assisted by lower level technicians and have frequent contact with professionals and others within the establishment, and performs one or a combination of such typical duties as:

a. Developing or reviewing designs by extracting and analyzing a variety of engineering data, applying conventional engineering practices to develop, prepare, or recommend schematics, designs, specifications, electrical drawings and parts lists.  (Examples of designs include: detailed circuit diagrams; hardware fittings or test equipment involving a variety of mechanisms; conventional piping systems; and building site layouts). 

b. Conducting tests or experiments requiring selection and adaptation or modification of a wide variety of critical test equipment and test procedures, preparing and operating equipment, recording data, measuring and recording problems of significant complexity that sometimes require resolution at a higher level, and analyzes data and prepares test reports. 

c. Applying methods outlined by others to limited segments of research and development projects, constructing experimental or prototype models to meet engineering requirements; conducts tests or experiments and redesigns as necessary and recording and evaluating data and reports findings. 

 

 

30085

 

Engineering Technician V

 

This technician performs non-routine and complex assignments involving responsibility for planning and conducting a complete project of relatively limited scope or a portion of a larger and more diverse project, selects and adapts plans, techniques, designs, or layouts, contacts personnel in related activities to resolve problems and coordinate the work, reviews, analyzes, and integrates the technical work of others.  Supervisor or professional engineer outlines objectives, requirements, and design approaches.  Completed work is reviewed for technical adequacy and satisfaction of requirements.  This incumbent may train and be assisted by lower level technicians, and performs one or a combination of the following:

a. Designs, develops, and constructs major units, devices, or equipment; conducts tests or experiments; analyzes results and redesigns or modifies equipment to improve performance; and reports results.

b. From general guidelines and specifications (e.g., size or weight requirements), develops designs for equipment without critical performance requirements that are difficult to satisfy such as engine parts, research instruments, or special purpose circuitry.  Analyzes technical data to determine applicability to design problems; selects from several possible design layouts; calculates design data; and prepares layouts, detailed specifications, parts lists, estimates, procedures, etc.  May check and analyze drawings or equipment to determine adequacy of drawings and design. 

c. Plans or assists in planning tests to evaluate equipment performance.  Determines test requirements, equipment modification, and test procedures; conducts tests using all types of instruments; analyzes and evaluates test results, and prepares reports on findings and recommendations. 

 

 

30086

 

Engineering Technician VI

 

This technician independently plans and accomplishes complete projects or studies of broad scope and complexity, or serves as an expert in a narrow aspect of a particular field of engineering, e.g., environmental factors affecting electronic engineering.  Complexity of assignments typically requires considerable creativity and judgment to devise approaches to accomplish work, resolve design and operational problems, and make decisions in situations where standard engineering methods, procedures, and techniques may not be applicable.  Supervisor or professional engineer provides advice on unusual or controversial problems or policy matters.  Completed work is reviewed for compliance with overall project objectives.  This worker may supervise or train and be assisted by lower level technicians, and performs, one or a combination of the following: 

a. Prepares designs and specifications for various complex equipment or systems (e.g., a heating system in an office building, or new electronic components such as solid state devices for instrumentation equipment). 

b. Plans approach to solve design problems; conceives and recommends new design techniques; resolves design problems with contract personnel, and assures compatibility of design with other parts of the system. 

c. Designs and coordinates test set-ups and experiments to prove or disprove the feasibility of preliminary design; uses untried and untested measurement techniques; and improves the performance of the equipment.  May advise equipment users on redesign to solve unique operational deficiencies. 

d. Plans approach and conducts various experiments to develop equipment or systems characterized by (a) difficult performance requirements because of conflicting attributes such as versatility, size, and ease of operation; or (b) unusual combination of techniques or components.  Arranges for fabrication of pilot models and determines test procedures and design of special test equipment. 

 

 

30090

 

Environmental Technician

 

The Environmental Technician conducts tests and field investigations to obtain data for use by environmental, engineering and scientific personnel in determining sources and methods of controlling pollutants in air, water, and soil, utilizing knowledge of agriculture, chemistry, meteorology, and engineering principles and applied technologies.  This worker conducts chemical and physical laboratory and field tests according to prescribed standards to determine characteristics or composition of solid, liquid, or gaseous materials and substances, using pH meter, chemicals, autoclaves, centrifuge spectrophotometer, microscope, analytical instrumentation, and chemical laboratory equipment.  

This worker collects samples of gases from smokestacks, and collects other air samples and meteorological data to assist in evaluation of atmospheric pollutants; collects water samples from streams and lakes, or raw, semi-processed or processed water, industrial waste water, or water from other sources to assess pollution problem, and collects soil, silt, or mud to determine chemical composition and nature of pollutants.  This worker prepares sample for testing, records data, and prepares summaries and charts for review, sets monitoring equipment to provide flow of information, installs, operates, and performs routine maintenance on gas and fluid flow systems, chemical reaction systems, mechanical equipment, and other test instrumentation. 

This worker may operate fixed or mobile monitoring or data collection station, may conduct bacteriological or other tests related to research in environmental or pollution control activity, may collect and analyze engine exhaust emissions to determine type and amount of pollutants, and may specialize in one phase or type of environmental pollution or protection and be identified according to specialty.

 

 

30361

 

Paralegal/Legal Assistant I

 

The Paralegal/Legal Assistant I works under close supervision with required assistance readily available.  Persons in this position typically perform the following:

a. Consult prescribed sources of information for facts

          relating to matters of interest to the program; 

b. Review documents to extract selected data and information relating to specific items;

c. Review and summarize information in prescribed format on case precedent and decisions; 

d. Search and extract legal references in libraries and computer-data banks; 

e. Attend hearings or court appearances to become informed on administrative and/or court procedures and the status of cases, and where necessary, assist in the presentation of charts and other visual information. 

 

 

30362

 

Paralegal/Legal Assistant II

 

At this level, the Paralegal/Legal Assistant II exercises more independent judgment than at the level I position.  In this capacity the incumbent:

a. Reviews case materials to become familiar with questions under consideration;

b. Searches for and summarizes relevant articles in trade magazines, law reviews, published studies, financial reports, and similar materials for use of attorneys in the preparation of opinions, briefs, and other legal documents; 

c. Prepares digests of selected decisions or opinions which incorporate legal references and analyses of precedents involved in areas of well-defined and settled points of law; 

d. Interviews potential witnesses and prepares summary interview reports for the attorney's review; 

e. Participates in pre-trial witness conferences, note possible deficiencies in case materials (e.g., missing documents, conflicting statements) and additional issues or other questionable matters, and requests further investigation by other agency personnel to correct possible deficiencies or personally conducts limited investigations at the pre-trial stage;

f.  Prepares and organizes trial exhibits, as required, such as statistical charts and photographic exhibits; 

g. Verifies citations and legal references on prepared legal documents;

h. Prepares summaries of testimony and depositions;

i.  Drafts and edits non-legal memoranda, research reports and correspondence relating to cases.

 

 

30363

 

Paralegal/Legal Assistant III

 

At this level, the Paralegal/Legal Assistant III participates in the substantive development of cases.  In this capacity, the incumbent performs the following: 

a. Analyzes and evaluates case files against litigation worthiness standards; 

b. Notes and corrects case file deficiencies (e.g., missing documents, inconsistent material, leads not investigated) before sending the case on to the concerned trial attorney;

c. Reviews and analyzes available precedents relevant to cases under consideration for use in presenting case summaries to trial attorneys; 

d. Gathers, sorts, classifies, and interprets data to discover patterns of possible discriminatory activity; 

e. Interviews relevant personnel and potential witnesses to gather information;

f.  Reviews and analyzes relevant statistics; 

g. Performs statistical evaluations such as standard deviations, analyses of variance, means, modes, and ranges as supporting data for case litigation;

h. Consults with statistical experts on reliability

evaluations;

i.  May testify in court concerning relevant data. 

 

 

30364

 

Paralegal/Legal Assistant IV

 

At this level, the Paralegal/Legal Assistant IV assists in the evaluation, development, and litigation of cases.  In this capacity, the incumbent performs the following duties:

a. Examines and evaluates information in case files, for case litigation worthiness and appropriate titles of law;

b. Determines the need for additional information, independent surveys, evidence, and witnesses, and plans a comprehensive approach to obtain this information; 

c. Through on-site visits, interviews, and review of records on operations, looks for and evaluates the relevance and worth of evidence;

d. Selects, summarizes, and compiles comparative data to examine and evaluate respondent's deficiencies in order to provide evidence of illegal practices or patterns;

e. Reviews economic trends and forecasts at the national and regional level to evaluate the impact of successful prosecution and potential remedial provisions of ongoing investigations and litigation;

f.  Identifies types of record keeping systems and types of records maintained which would be relevant.  Gathers, sorts, and interprets data from various record systems including computer information systems; 

g. Interviews potential witnesses for information and prepares witnesses for court appearances;

h. Develops statistics and tabulations, such as standard deviations, regression analyses, and weighting, to provide leads and supportive data for case litigation.  Prepares charts, graphs, and tables to illustrate results; 

i.  Analyzes data, develops recommendations and justifications for the attorney(s) who will take the matter to court.  Continues to work with the attorney(s) during the progress of the case, obtaining and developing further evidence and exhibits, providing administrative assistance, and maintaining custody of exhibits, documents, and files;

j.  May appear in court as a witness to testify concerning exhibits prepared supporting plaintiff's case.

 

 

30461

 

Technical Writer I

 

The Technical Writer I revises or writes standardized material for reports, manuals, briefs, proposals, instruction books, catalogs, and related technical and administrative publications concerned with work methods and procedures, and installation, operation, and maintenance of machinery and other equipment.  This worker receives technical direction from supervisor or senior writer, notes or manuals containing operating procedures and details manufacturer's catalogs, drawings and other data relative to operation, maintenance, and service of equipment.  This writer may have access to blueprints, sketches, drawings, parts lists, specifications, mockups, and product samples to integrate and delineate technology, operating procedure, and production sequence and detail.  

This worker organizes material and completes writing assignment according to set standards regarding order, clarity, conciseness, style, and terminology, may maintain records and files of work and revisions, select photographs, drawings, sketches, diagrams, and charts to illustrate material, assist in laying out material for publication arrange for typing, duplication and distribution of material;  may assist in writing speeches, articles, and public or employee relations releases, and may specialize in writing material regarding work methods and procedures.